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All questions can be addressed to

To obtain technical support, you need to be a registered user of one of our products and be either under initial product warranty or have a maintenance plan. Please check our Updates/Upgrades page for more information about our warranties and maintenance plans.


Call Support

USA and Canada: 1-514-868-9227 #203
8:30 AM - 5:00 PM EST

UK: 0800-015-4682
Germany: 0800-015-4682
France: 0800-015-4682
International: (+1) 514-868-9226
8:30 AM - 5:00 PM GMT-5

Free support is only available to registered users of our products, either under initial product warranty or with a maintenance plan. Otherwise our Per-incident support service is available.

To send attachments and contact a support technician by email: