Report is not created. the device is not connected

The Amyuni PDF Converter is our Printer Driver that enables you to convert any documents to PDF format. If you have any questions about installing and using the Amyuni PDF Converter please post them here.
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Gpysson
Posts: 5
Joined: Wed Dec 15 2004

Report is not created. the device is not connected

Post by Gpysson »

Hello,

I'm using the PDF convertere for several years now and every thing worked fine till yesterday.

I've installed it as administrator on a pc. The user has no administrive right ( policy of the company). When he tries to create a report in a Visual foxpro program he gets an error. Instead of creating a pdf, a printericon pops up in the tray of windows and the reports gets a status error -printing. a windowsmessage appears "There was an error found printing the document "report.frx" to LPT1: The device is not connected. Do you want to retry or cancel.

What am I doing wrong and how can I fix this.

Thx in advance for the quick answer.

G
Joan
Amyuni Team
Posts: 2799
Joined: Wed Sep 11 2002
Contact:

Post by Joan »

Hello,

Does your application contain the PDFDriverInit () function? This function can be called only by an administration so if it is called by a User it will fail.

Did you install a new version of the PDF Converter or ar you using your same version?
I you installed version 2.10 you need to call EnablePrinter right before printing.

Also please try to open your report in Design mode and to clear Tag and Tag2 fields.

I hope the above would help.
Gpysson
Posts: 5
Joined: Wed Dec 15 2004

problem not solved

Post by Gpysson »

Hello,

i'm using the method driverinit instead of pdfdriverinit so that can not be the problem. I also clean my reports when building my app.

Any other suggestions?

Greetings,

G
Joan
Amyuni Team
Posts: 2799
Joined: Wed Sep 11 2002
Contact:

Post by Joan »

Hello,

Does your application contain the PDFDriverInit () function? This function can be called only by an administration so if it is called by a User it will fail.

Did you install a new version of the PDF Converter or ar you using your same version?
I you installed version 2.10 you need to call EnablePrinter right before printing.

Also please try to open your report in Design mode and to clear Tag and Tag2 fields.

I hope the above would help.
Gpysson
Posts: 5
Joined: Wed Dec 15 2004

Is this an automated forum?

Post by Gpysson »

Joan,

Do you ave any other solutions?

I'm getting desperate

G
Joan
Amyuni Team
Posts: 2799
Joined: Wed Sep 11 2002
Contact:

Post by Joan »

Hello,

Automated forum? No, this forum is monitored by real people but this forum is more for our users to interact with each others, it is not a replacement for Technical Support this is why posts may not have quick replies from our team.

Unfortunately, i don't other ideas for you. I don't have your application and I may not know what is happening, i would suggest that you contact Technical Support with your request and they will try to help you (support@amyuni.com).

Merry Christmas !
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