--Printer Driver Document Converter 2.10 / Family Tree Maker

Barb · Post by **Barb** » Fri Apr 14 2006

I am using Family Tree Maker 2005 (FTM) and running Windows XP Home edition.

Since I installed the FTM program and began using it, I find that every time I open the FTM program there is a 8-10 second delay before the program can finish loading (during which a System Restore point is set) . The FTM program appears to be "installing" a printer driver every time---as the Restore Point states "Printer Driver Amyuni Document Converter 2.10 Installed." This happens multiple times every day as the program is opened and closed.

The same problem does NOT occur when I open and run QuickBooks.

Can anyone tell me why Amyuni creates a System Restore Point each time--and how to stop it?

THANKS!!

Joan · Post by **Joan** » Wed Apr 19 2006

Hello,

We do not create a restore point, i beleive Windows does when installing a driver

When both QuicBooks and FTM are closed what PDF Printers do you have on your system?

I beleive you will have only the QuickBooks printer. The application developer can decide either to install the hprinter on the system each time his/her application is launched or to install the printer once and keep it on the system. It is advisable to keep the printer on the system.

Hope this helps.

Barb · Post by **Barb** » Wed Apr 19 2006

Thanks for your reply.

In addition to my two regular printers (an HP injet and a Brother laser) my printer folder also contains a fax printer and an Intuit Internal printer and a Microsoft Office Document Image Writer.

Those five printer icons show whether FTM or QuickBooks is open or closed. Same five when I open other software applications as well.

The restore point occurs only when I open up FTM.

Joan · Post by **Joan** » Wed Apr 19 2006

Hello,

QuickBooks is installing the printer on the system once while FTM are installing the printer each time you launch your application.

You can ask FMT to install the printer on the system once.

Barb · Post by **Barb** » Wed Apr 19 2006

Thanks... please let me know how to have FTM do that.

Greatly appreciate your assistance.
~~Barb

Joan · Post by **Joan** » Thu Apr 20 2006

Hello,

If FTM are calling PDFDriverInit when launching their application they can add a call to DriverInit after their call to PDFDriverInit to let the printer stay on the system even when their application is closed.

Hope this helps.