Hello,
I'm using the printer on a Windows 2000 Server SP4 with Terminal Server.
I can locally (on the server) print with the PDF printer but users can't print (error -30).
It think it's a user rights problem.
Can you help me please ?
Rights description need please
Hello,
Are you installing the PDF Printer on the server like any other Server Printer?
Are you calling EnablePrinter right before printing?
Can you print from the client machines to another printer on the server?
If the answer to the above questions is ''Yes", please send us your Licensee name and Activation Code to support@amyuni.com to check if it is a Per User Settings activation code or not.
Thanks.
Are you installing the PDF Printer on the server like any other Server Printer?
Are you calling EnablePrinter right before printing?
Can you print from the client machines to another printer on the server?
If the answer to the above questions is ''Yes", please send us your Licensee name and Activation Code to support@amyuni.com to check if it is a Per User Settings activation code or not.
Thanks.
Reply to your post
Dear Sir,
Yes I've installed the PDF Printer like any other printer.
EnablePrinter is an API function ? If this is true, I'm using your product with a software developped by "SAGE France" company (who have fully licence of your product). I think that her software call this function.
Yes, we can print on another printer installed on the server.
Regards,
Yes I've installed the PDF Printer like any other printer.
EnablePrinter is an API function ? If this is true, I'm using your product with a software developped by "SAGE France" company (who have fully licence of your product). I think that her software call this function.
Yes, we can print on another printer installed on the server.
Regards,
Hello,
I presume that you are trying to print from the Sage France application on the users' machines, is this true?
If it is, than most probably you need to have a 'Per User Settings' activation code.
Please contact Sage France and they can check with our Technical Support Department what activation code they have.
Hope this helps.
I presume that you are trying to print from the Sage France application on the users' machines, is this true?
If it is, than most probably you need to have a 'Per User Settings' activation code.
Please contact Sage France and they can check with our Technical Support Department what activation code they have.
Hope this helps.
Dear Sir,
Users connect to the server through TSE. The PDF printer is installed locally on the server and is used through TSE. So I think that the activation code of the server is used, isn't it ?
Sage France asked me if there was a permission error on my configuration. Can you tell me (if this is true) what rights your printer needs for these users ?
Regards,
Users connect to the server through TSE. The PDF printer is installed locally on the server and is used through TSE. So I think that the activation code of the server is used, isn't it ?
Sage France asked me if there was a permission error on my configuration. Can you tell me (if this is true) what rights your printer needs for these users ?
Regards,
Hello,
The rights needed for the users are as follows:
1 - If there is a call to PDFDriverInit, users may need to have administrative rights. It is advised not to use PDFDriverInit to install the printer on a server.
2 - Users need to have write rights to the following key in the registry:
Hkey-Current-Config -> Software -> Amyuni Printer.
Error 30 is mostly generated if a user is trying to print to the PDF Printer while it is not enabled, please check the following:
1- Are you trying to print to the PDF Printer from Windows applications like Word or Excel by example when getting this error message?
2 - Please check with Sage France if they are calling EnablePrinter() right before printing, this should help.
Hope this helps.
The rights needed for the users are as follows:
1 - If there is a call to PDFDriverInit, users may need to have administrative rights. It is advised not to use PDFDriverInit to install the printer on a server.
2 - Users need to have write rights to the following key in the registry:
Hkey-Current-Config -> Software -> Amyuni Printer.
Error 30 is mostly generated if a user is trying to print to the PDF Printer while it is not enabled, please check the following:
1- Are you trying to print to the PDF Printer from Windows applications like Word or Excel by example when getting this error message?
2 - Please check with Sage France if they are calling EnablePrinter() right before printing, this should help.
Hope this helps.