Hi,
I have developper version (2.06) of the PDF converter installed on a Citrix server (on Windows 2000). Windows is Installed on the E drive (there is no C and D drive). When users want to save a PDF file on their C or D (Citrix normally redirect any files saved on C or D to local C or D), they have a printing error. If they save their documents on any network drive it works properly. Is it a bug with the version 2.06 and fixed in the 2.10 version or do I have to do something to allow this?
Thanks
Problem saving local file on Citrix
Hello,
We have resolved a similar issue in the past, the resolution was implemented in version 2.09.
Versions 2.0 and 2.10 are a little bit old, if you have access to our updates and upgrades page, you can try to download the update to version 2.09 or the upgrade to 2.10i-9 from: http://www.amyuni.com/en/support/updates.html
downloading updates and upgrades require a special maintenance plan so if you were not able to downlaod them you need to contact sales@amyuni.com. You can also get an evaluation version of our latest release 2.50 and try it.
Please note that using version 2.10 or 2.50 you need to add a call to EnablePrinter() to your code right before printing.
Hope this helps.
We have resolved a similar issue in the past, the resolution was implemented in version 2.09.
Versions 2.0 and 2.10 are a little bit old, if you have access to our updates and upgrades page, you can try to download the update to version 2.09 or the upgrade to 2.10i-9 from: http://www.amyuni.com/en/support/updates.html
downloading updates and upgrades require a special maintenance plan so if you were not able to downlaod them you need to contact sales@amyuni.com. You can also get an evaluation version of our latest release 2.50 and try it.
Please note that using version 2.10 or 2.50 you need to add a call to EnablePrinter() to your code right before printing.
Hope this helps.