unable to install on Windows 7 x64

[GA_Desj]

The install copy the files the file but is unable to add the printer. Here is a snippet of the dump produced by msiexec

Code: Select all

MSI (s) (B0:4C) [16:20:24:281]: Executing op: CustomActionSchedule(Action=_62D529FB_C95C_44FB_ABFB_64481E2499C3,ActionType=3090,Source=C:\Program Files (x86)\Amyuni Technologies\Amyuni PDF Converter\PDFSuiteSetLicense.exe,Target=/license="**licence info removed**" /preparePDFConverterIni,)
CustomAction _62D529FB_C95C_44FB_ABFB_64481E2499C3 returned actual error code -23 (note this may not be 100% accurate if translation happened inside sandbox)
MSI (s) (B0:4C) [16:20:26:983]: Note: 1: 1722 2: _62D529FB_C95C_44FB_ABFB_64481E2499C3 3: C:\Program Files (x86)\Amyuni Technologies\Amyuni PDF Converter\PDFSuiteSetLicense.exe 4: /license="**licence info removed**" /preparePDFConverterIni 
MSI (s) (B0:4C) [16:20:26:983]: Note: 1: 2262 2: Error 3: -2147287038 

As I see it, I get the error code -23 when executing PDFSuiteSetLicense.exe. Anybody knows what this means ???

[Jose]

Hello,

The printer not activated “error code -23” is generated by a desktop license of our version v4.5 of the Amyuni PDF Converter when the printer is being installed with product serial number that already has been used to install the printer driver.

Starting in version v4.5, the desktop editions of our Amyuni PDF Converter use a special type of licensing algorithm that versifies the number of times the printer has been installed.

Hope this helps