We have a customer who is trying to use our app with the developer version of the PDF Converter vers 2.10i-7 and it will not install the printer driver.
They have full admin rights when trying and are using the 64bit version of Enterprise Server 2003 on Itanium processor. Printer spooling is running.
They are trying to install under as terminal services client and directly on the server console.
They can install our app on other computers running XP or Windows 2000 and it works well. Just not with the terminal services client on the 64kbit server.
Is there some trick to getting this to run?
Installing printer driver under Win 2003 Server 64bit.
Thanks for the response.
I should explain that we have a limited ability to perform the install.exe ourselves because we support the customer through a terminal services client session and can not easily transport the install.exe to them. We have not been including the install.exe with our app.
I was under the impression that we were not to share our developer license key with the customer and that was why we place it directly into the code of our app. We do not run the install.exe during installation of the Amyuni files and we register the cdintf210.dll through the Installshield .msi that includes all the files for our app.
I should explain that we have a limited ability to perform the install.exe ourselves because we support the customer through a terminal services client session and can not easily transport the install.exe to them. We have not been including the install.exe with our app.
I was under the impression that we were not to share our developer license key with the customer and that was why we place it directly into the code of our app. We do not run the install.exe during installation of the Amyuni files and we register the cdintf210.dll through the Installshield .msi that includes all the files for our app.
Ok, transferred over the files to the customer site and try to use Install to install the printer driver.
Installing Printer Driver
Error Code 3
The system cannot find the path specified.
Installing printer
Error Code:1797
The printer driver is known.
Printer setup failed
Error Code:1797
The printer driver is unknown.
I am doing this on their server. With full admin privleges.
The cdintf210.dll does get created correctly into the c:\windows\syswow64 folder.
Installing Printer Driver
Error Code 3
The system cannot find the path specified.
Installing printer
Error Code:1797
The printer driver is known.
Printer setup failed
Error Code:1797
The printer driver is unknown.
I am doing this on their server. With full admin privleges.
The cdintf210.dll does get created correctly into the c:\windows\syswow64 folder.
Hello,
This is to update the information in my above post.
Starting version 2.50e the PDF Converter starts supporting Windows 64-bits.
We are currently at version 2.50e and of course it fully supports 64 bits versions of Windows: http://www.amyuni.com/en/products/pdf_c ... /demo.html
This is to update the information in my above post.
Starting version 2.50e the PDF Converter starts supporting Windows 64-bits.
We are currently at version 2.50e and of course it fully supports 64 bits versions of Windows: http://www.amyuni.com/en/products/pdf_c ... /demo.html