Quicken 2006 Premier -- PDF Printing Problems

[Robert Willis]

I am receiving the following error whenever Quicken Premier 2006 attempts to either install or re-install the AMYUNI ACFPDF.DRV (Version 2.5) printer driver. I currently have Acrobat Professional Versioon 6.0 and currently have the Acrobat PDF print driver installed. Quicken's technical support want me to uninstall and reinstall the software under a different adminstrator account which I feel is a pretty drastic step which should not be required to solve this issue.

Can anyone offer some advice on how to resolve this issue?




Error message from the INSTALL.LOG file

Windows 2000/XP/2003 Install
------------------------------------------------------------------------------------
Amyuni Document Converter
------------------------------------------------------------------------------------
Installing printer driver
Error Code: 126
The specified module could not be found.
------------------------------------------------------------------------------------
Installing printer
Error Code: 1797
The printer driver is unknown.
------------------------------------------------------------------------------------
Printer setup failed
Error Code: 1797
The printer driver is unknown.
------------------------------------------------------------------------------------

[Joan]

Hello,

To resolve this issue please try to Install the printer using the Install Printer Wizard.

If this didn't work please check Technical Newsletter 1 in the forum http://www.amyuni.com/forum/viewtopic.php?t=180

Hope this helps

[nicku]

Hi:

I'm having the same problem. I get error:
126
The specified module could not be found,

but I check and there is no space after system32/WBEM
I copied the framedyn.dll into system32 just to be safe, no difference

I wanted to try to install using the wizard, but I don't have an .inf file.

[Joan]

Hi,

To get the inf file please contact our Support Team support@amyuni.com and provide the version number of the PDF Converter you have.

Thanks.

[TLee3]

My problem is not with Quicken 2006 per se, but with another software package that uses the Amyuni PDF converter. The problems might be related, however. I use InspectVue Residential Home Inspection software from Porter Valley Software in California. Inspectvue uses the Amyuni PDF converter (V2.10). I have encountered a problem with Inspectvue software wherein I can no longer generate reports from the software, which is a serious error and basically renders the software useless (Dialog Box “Runtime error #482, printer error” - Inspectvue software then shuts down). I discovered the problem stems from a recently installed version of Quicken Premier Home & Business 2006 software (Intuit Corp.) which now includes a PDF document generator using the Amyuni PDF converter, version 2.5. I tried removing the Quicken drivers, but it doesn’t solve the problem. When I uninstall the Quicken software, Inspectvue works properly again, generating a PDF report. Can anyone advise me on this problem ?

[Joan]

Hello,

Do you know if both versions use the ActiveX interface of CDIntf?

Do you 2 applications install the same printer name or a different printer name each?

Please note that installing two different versions of the PDF Converter on your system is not supposed to cause a confliict.

[TLee3]

Joan, I do not know if both versions use ActiveX interface of CDIntl. Is there a way I can find out ? regarding printer name, I believe both use the same printer name, generically "Amyuni Document Converter". You say two different versions shouldn't cause a conflict - that may be so, but something is DEFINITELY causing a conflict.

[Joan]

Hello,

Installing two printers with the same name will definitely cause a conflict because one printer will try to overwrite the other.

Please try to install the second printer with a different name than the existing one.

Hope this helps.