Amyuni PDF driver will not install, no error message

The Amyuni PDF Converter is our Printer Driver that enables you to convert any documents to PDF format. If you have any questions about installing and using the Amyuni PDF Converter please post them here.
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Dan Hume
Posts: 4
Joined: Tue Jun 21 2005

Amyuni PDF driver will not install, no error message

Post by Dan Hume »

When running the setup.exe, the process completes,
No error message comes up.
The OK button becomes available click ok, window closes.
Go to printers and faxes, PDF driver is not installed.
There is an LPT1 port available.

We are at a stopping point, any suggestions?
Dan Hume
Posts: 4
Joined: Tue Jun 21 2005

Post by Dan Hume »

Oh, sorry, just a bit of update I forgot to post the system specs
Windows XP SP 2
Amyuni 2.07
Dan Hume
Posts: 4
Joined: Tue Jun 21 2005

Post by Dan Hume »

I could really use some help with this, our custmer needs to be called back later today.
Joan
Amyuni Team
Posts: 2799
Joined: Wed Sep 11 2002
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Post by Joan »

Hello,

Does the XP system has any other printer installed or is the PDF Printer the first one to be installed?

If it is the first one to be installed please try to install any other printer before installing it.

Otherwise I would suggest you to try version 2.09 of the PDF Converter, version 2.07 is a little bit old, 2.09 as it is the latest version in the 2.0 series. You may also want to check our latest 2.50 release.

Both 2.09 and 2.50 should install properly on XP.
Dan Hume
Posts: 4
Joined: Tue Jun 21 2005

Post by Dan Hume »

Im will have to get with our PD team to make sure that other versions will work with our software. Thanks for the pointers, we will gather the necessary info.
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