We are distributing files to our users and have had NO problems with the PDF printer driver to date. Occasionally, I'll have a user that can't create the printer driver via our VB program until I run the INSTALL.EXE that ships with the driver. Once I double click on INSTALL.EXE, the printer driver loads up!
I have a new user that is getting an error when I run INSTALL.EXE. Instead of installing the default AmyUni printer, it fails with errors (see below) in the install.log file. WHat do we do next?? Can't find "error code 2" in the forums, so I don't know where to go from here. The files that we install on this user's system are IDENTICAL to hundreds of other successful implementations. Now what?
Windows 2000/XP Install
------------------------------------------------------------------------------------
Amyuni Document Converter
------------------------------------------------------------------------------------
Installing printer driver
Error Code: 2
The system cannot find the file specified.
------------------------------------------------------------------------------------
Installing printer
Error Code: 1797
The printer driver is unknown.
------------------------------------------------------------------------------------
Printer setup failed
Error Code: 1797
The printer driver is unknown.
------------------------------------------------------------------------------------
Install Error (2)
Hello,
Here is the description of Error Code 2.
Error Code 2: The system cannot find the file specified
Source: The specified file is not in the same directory as Install.exe or it is marked as Read Only.
Resolution: Check that the specified file is in the same directory as Install.exe and that it is not marked as Read Only.
Hope this helps.
Here is the description of Error Code 2.
Error Code 2: The system cannot find the file specified
Source: The specified file is not in the same directory as Install.exe or it is marked as Read Only.
Resolution: Check that the specified file is in the same directory as Install.exe and that it is not marked as Read Only.
Hope this helps.
What File??
When you say "the file" is read only or not in the same directory, what file are you referring to?? I see all DLL files and one text file (which is not read only). Here's what I have in the directory:
acfpdf.dll
acfpdf.drv (read/write)
acfpdf.txt (read/write)
acfpdfu.dll
acfpdfui.dll
cdintf.dll
Install.exe
acfpdf.dll
acfpdf.drv (read/write)
acfpdf.txt (read/write)
acfpdfu.dll
acfpdfui.dll
cdintf.dll
Install.exe