Version 2.5 - Test page failed to print-Device is not ready

The Amyuni PDF Converter is our Printer Driver that enables you to convert any documents to PDF format. If you have any questions about installing and using the Amyuni PDF Converter please post them here.
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mwalters
Posts: 5
Joined: Wed Feb 09 2005

Version 2.5 - Test page failed to print-Device is not ready

Post by mwalters »

Hi,

I have installed v2.50, and whenever I try to send a document to the Amyuni Printer, I get an error. :(

From MSword -> Windows cannot print due to a printer setup problem

From Printers and Faxes, Printer Properties, print test page -> Test Page failed to print - Device not ready.

The workstation is running Windows XP Service Pack 2

Any Ideas,

Thanks,

Mark
Joan
Amyuni Team
Posts: 2799
Joined: Wed Sep 11 2002
Contact:

Post by Joan »

Hello,

If you are not able to print a test page, than you have installed the Developer version of the PDF Converter.

The Developer version doesn't have a user interface and it is made to be used solely from inside your application through a DLL or ActiveX interface. For more information please check our Developers' manual "Common Driver Interface 210.pdf".

Hope this helps.
mwalters
Posts: 5
Joined: Wed Feb 09 2005

Post by mwalters »

Hi,

How can I tell if it is the developer version?

I downloaded the update from http://www.amyuni.com/en/support/updates.html

and selected Amyuni PDF converter version 2.5

Thanks,

Mark
Joan
Amyuni Team
Posts: 2799
Joined: Wed Sep 11 2002
Contact:

Post by Joan »

Hello,

After activating the printer, you can read in the Printer Preferences if the printer is a Developper version or not.

After installing version 2.50 please activate it using the Activation Code you got for the new version, the old activation code of version 2.10 will not work.

After activating the printer, if you are still unable to print a test page than you would have the Developer version.

If you dont have the activation code for 2.50 please contact support@amyuni.com to get it.

Thanks.
mwalters
Posts: 5
Joined: Wed Feb 09 2005

Post by mwalters »

Hi,

Thank you, after putting in the new activation code for version 2.5, all works again.

Thanks,
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