Hi All
We Have installed (using install.exe ) the developer version 2.10i in a Citrx environment (windows 2000 server) but when we
do....
Do iAmyuniPDF.$driverinit('OurCity Building Makers PDF Printer') Returns error
The error is returned as empty and the pdf conversion doe not work.
A printer titled 'OurCity Building Makers PDF Printer on dco1' is shown in the users list of printers.
The printer is installed on a print server
ANy Ideas as to what may be wrong?
Many Thanks
Andre
Unable to initalise Printer Name
Hello,
The name of the PDF Printer installed on your system is "OurCity Building Makers PDF Printer on dco1", you are trying to attach to "'OurCity Building Makers PDF Printer" which does not exist this is why you are getting an error.
You need to either change the printer name or change the attribute of DriverInit.
Hope this helps.
The name of the PDF Printer installed on your system is "OurCity Building Makers PDF Printer on dco1", you are trying to attach to "'OurCity Building Makers PDF Printer" which does not exist this is why you are getting an error.
You need to either change the printer name or change the attribute of DriverInit.
Hope this helps.
Unable to get driverinit function to work under citrx
Thanks for your reply.
Unfortunately your advice has no affect on the functioning of the driver.
I have tried many combinations of printer names and have had no luck getting the driverint function to work on a wyse terminal under citrix/windows 2000.
Is there any thing else that I should be looking at?
The documentation affirms that the version we have will work under citrix
Many Thanks
Unfortunately your advice has no affect on the functioning of the driver.
I have tried many combinations of printer names and have had no luck getting the driverint function to work on a wyse terminal under citrix/windows 2000.
Is there any thing else that I should be looking at?
The documentation affirms that the version we have will work under citrix
Many Thanks
Our application is installed on 6 servers running Citrix and these servers provide all access to all Applications for the company via wyse terminals. I can see all the properies and method of the PDF object and the object is active . If I allow the user admin rights and use $PDFDriverinit('XYZ Printer"), a printer is successfully created and works as expected. In a deployment situation admin rights will not be given to users. In Addition 1 server is configed as a Print server. The PDF application was installed on this print server according to a post from your tech support on the 24/11/2004.(inc)
The issue with the security tab not being displayed is caused by the latest Windows service pack 4 and in order to resolve this issue you will need to re-install the PDF Converter using windows Add Printer's method.
Below are the steps that illustrate this.
Note: The attached file is named "omesetup.txt"; you will need to rename the file to "omesetup.inf". This was done because some email servers strip out inf files.
1- Copy the attached "oemsetup.inf" file to the directory where you have the PDF Converter version 2.10 dlls.
2- Make sure that you do not have a PDF Converter printer in your printer's folder.
3- Click on Start menu then "Printers and Faxes"
4- In the Printers and Faxes dialog box click on Add printer
5- The Add Printer Wizard displays, click Next
6- Select "Add local Printer" and click Next
7- Select "Use following port LPT1" and click Next
8- In the "Install Printer Software Page" click on the "Have Disk..." button and Browse to where you copied the attached oemsetup.inf file and select that file. Then Click OK
9- This brings up back to the "Install Printer Software Page" and you should see the ""Amyuni PDF Converter"" on the page. Click Next
10- In the "Name your Printer" page, leave the default name and click Next
11- In "Printer Sharing page", select "Do not share printer" and click next
12- Select NO to "Print Test Page" and click Next
13- Click Finished
This will cause the PDF Converter to be installed on your system and give you access to the Security tab.
Let us know if this helps?
Regards,
Jose Pimentel
Amyuni Technical Support
The issue with the security tab not being displayed is caused by the latest Windows service pack 4 and in order to resolve this issue you will need to re-install the PDF Converter using windows Add Printer's method.
Below are the steps that illustrate this.
Note: The attached file is named "omesetup.txt"; you will need to rename the file to "omesetup.inf". This was done because some email servers strip out inf files.
1- Copy the attached "oemsetup.inf" file to the directory where you have the PDF Converter version 2.10 dlls.
2- Make sure that you do not have a PDF Converter printer in your printer's folder.
3- Click on Start menu then "Printers and Faxes"
4- In the Printers and Faxes dialog box click on Add printer
5- The Add Printer Wizard displays, click Next
6- Select "Add local Printer" and click Next
7- Select "Use following port LPT1" and click Next
8- In the "Install Printer Software Page" click on the "Have Disk..." button and Browse to where you copied the attached oemsetup.inf file and select that file. Then Click OK
9- This brings up back to the "Install Printer Software Page" and you should see the ""Amyuni PDF Converter"" on the page. Click Next
10- In the "Name your Printer" page, leave the default name and click Next
11- In "Printer Sharing page", select "Do not share printer" and click next
12- Select NO to "Print Test Page" and click Next
13- Click Finished
This will cause the PDF Converter to be installed on your system and give you access to the Security tab.
Let us know if this helps?
Regards,
Jose Pimentel
Amyuni Technical Support
The driverint() return variable is "empty"
Not null,not 0 just empty
The application runs because I can create a pdf printer using PDFdriverInt when the user has admin rights but will not run when I use driverinit dispite installing according to the tech note posted previously.
The issue will become a serious problem very soon and I need this resolved. Your documentation and support people claim that there is no problem running under Citrix.
The PDF driver files were only installed on one Print Server according to your tech note.
Many Thanks
Not null,not 0 just empty
The application runs because I can create a pdf printer using PDFdriverInt when the user has admin rights but will not run when I use driverinit dispite installing according to the tech note posted previously.
The issue will become a serious problem very soon and I need this resolved. Your documentation and support people claim that there is no problem running under Citrix.
The PDF driver files were only installed on one Print Server according to your tech note.
Many Thanks
Hello,
Please try the following:
1 - You mention that your application runs if you call PDFDriverInit and if the user is an administartor. Please call PDFDriverInit() in your application than follow it by a call to DriverInit().
Run your application the first time by an administrator than by a normal user. Will this work?
2 - You mention that you are installing the printer on one server. After installing the printer, do you have any problem printing to it from ...:
- The same server
- Terminals directly connected to that server
- Other servers
Please try the following:
1 - You mention that your application runs if you call PDFDriverInit and if the user is an administartor. Please call PDFDriverInit() in your application than follow it by a call to DriverInit().
Code: Select all
PDFDriverInit ("My Printer")
DriverInit ("My Printer")
EnablePrinter("Licensee", "ActivationCode")2 - You mention that you are installing the printer on one server. After installing the printer, do you have any problem printing to it from ...:
- The same server
- Terminals directly connected to that server
- Other servers
Well the saga contiues...
Niether of the suggestions made have any affect.
Let me describe how we have set up the client.
The client has over 250 staff a small portion of which use our application 50+. The client has many printers scattered thoughout the orginization not all of which are used by all staff. The client has dedicated one server as the print server and all printer drivers are installed on that server. When a user need access to a specfic printer he/she is able to install that printer via the standard Add printer method (if they have been given rights to the printer). The client will not allow us to install the PDF converter driver on each of the citrix application servers. (If we did the PDF printer would be visible to all 250 users and this is not acceptable). The users that have access to our application have been able to add the PDF printer to their list of printers but when we call DriverInit we get an empty return string and the PDF converter does not work. As an attempt at a possible solution we included all the required DLL's and installed these on each of the 6 Application servers when we installed our application but this stilll had no affect.
At his point in time it appears that your PDF printer will not work if the driver is installed on a printer server and the client access their applications via a citrix farm. Is there a solution ? or would you consider refunding our purchase price as your documentation states that you support printing under a citrix environment but this is not the case in the scenario I have related above.
Many thanks for you earler replies
Niether of the suggestions made have any affect.
Let me describe how we have set up the client.
The client has over 250 staff a small portion of which use our application 50+. The client has many printers scattered thoughout the orginization not all of which are used by all staff. The client has dedicated one server as the print server and all printer drivers are installed on that server. When a user need access to a specfic printer he/she is able to install that printer via the standard Add printer method (if they have been given rights to the printer). The client will not allow us to install the PDF converter driver on each of the citrix application servers. (If we did the PDF printer would be visible to all 250 users and this is not acceptable). The users that have access to our application have been able to add the PDF printer to their list of printers but when we call DriverInit we get an empty return string and the PDF converter does not work. As an attempt at a possible solution we included all the required DLL's and installed these on each of the 6 Application servers when we installed our application but this stilll had no affect.
At his point in time it appears that your PDF printer will not work if the driver is installed on a printer server and the client access their applications via a citrix farm. Is there a solution ? or would you consider refunding our purchase price as your documentation states that you support printing under a citrix environment but this is not the case in the scenario I have related above.
Many thanks for you earler replies
Hello,
If you have the Developer version of the PDF Converter, installing the Printer on the printing server and making it visible to the 250 usres will not be a problem because only users having your application will be able to use the printer.
When using the PDF Printer in a server environment it is not advisable to install an remove the printer each time you run your application.
Finally, I would suggest you to send an e-mail to support@amyuni.com to follow up on this issue as any normal support request. This kind of requests can't not be solved in a forum, I am sure that the installation should work in a Citrix enviroment but we need to have more information and this is not possible in the forum.
Thanks.
If you have the Developer version of the PDF Converter, installing the Printer on the printing server and making it visible to the 250 usres will not be a problem because only users having your application will be able to use the printer.
When using the PDF Printer in a server environment it is not advisable to install an remove the printer each time you run your application.
Finally, I would suggest you to send an e-mail to support@amyuni.com to follow up on this issue as any normal support request. This kind of requests can't not be solved in a forum, I am sure that the installation should work in a Citrix enviroment but we need to have more information and this is not possible in the forum.
Thanks.