'Insufficient data for an image' in Acrobat after Merge

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Benny
Posts: 9
Joined: Fri Oct 15 2004

'Insufficient data for an image' in Acrobat after Merge

Post by Benny »

When opening a merged pdf in Acrobat (6.0.2) I get an 'Insufficient data for an image'.
The merge is done by:

document.Open(filename);
document.Merge(intofilename, 1);
document.Save(intoFilename);

where filename is a watermark file and intofilename the resulting file.
filename as one page with an image on it.
intofilename has 3 pages.
Amyuni driver version 2.10i-7.

The resulting file is shown as 3 blank pages i Acrobat and with the error mentioned.

When swithing the filenames around and first opening the resultfile and merge the watermark into this i get the merge done ok, but the result consist of only one page.

Any suggestions?

Benny
Joan
Amyuni Team
Posts: 2799
Joined: Wed Sep 11 2002
Contact:

Post by Joan »

Hello,

Try to use:

document.Open(filename);
document.Merge(intofilename, 2);
document.Save(intoFilename);

Thanks.
Benny
Posts: 9
Joined: Fri Oct 15 2004

Post by Benny »

Thanks for answering!

When doing as suggested i get 3 pages in the result in this way:

Still 'Insufficient data for an image' error when opening

first page blank
second and third has the original contents with no watermark on it...

So - didn't work :(

Benny
Joan
Amyuni Team
Posts: 2799
Joined: Wed Sep 11 2002
Contact:

Post by Joan »

Please try to print the PDF file that is not generated by our driver to our PDF Converter while enabling Font Embedding than do the merge again.

If this didn't help, please send you two documents to our Technical Support Department support@amyuni.com

Thanks.
Benny
Posts: 9
Joined: Fri Oct 15 2004

Post by Benny »

Again thanks for your quick answer!

That did the trick!

Which explanation should I use to our customers who uses a pdf solution made by us?
What I mean is, is this a bug in the Amyuni writer, that will be solved, is it a bug in the other PDF writer we have been using to make the watermark pdf (CutePDF), is it a bug in the Acrobat reader or isn't it just that simple?

It seems a bit bothering that we have to print the watermark file using the Amyuni writer, since we don't use this as a normal PDF writer but as a temporary PDF writer, that can only be used programmaticaly.

Well, I'm happy that we found a solution.

Hope you can give some kind of answer on the above questions :)

Kind regards, Benny
Benny
Posts: 9
Joined: Fri Oct 15 2004

Post by Benny »

A little more...

I have done some further experiments with the use of PDF writer.
I can see that the 5D-pdf and Amyuni writer makes pdf files that I can merge as watermark files, while CutePDF dosn't.
Therefore it seems as we are speaking of a bug og wrong setting in the CutePDF writer.

Do you agree to this?

Benny
Joan
Amyuni Team
Posts: 2799
Joined: Wed Sep 11 2002
Contact:

Post by Joan »

Hi Benny,

I can't agree or disagree on wether there is something wrong in CutePDF because i never used this tool.

I can't also tell why the watermark file is not being merged properly using our driver unless we check this file. So if you wish you can send us the watermark file to check it at support@amyuni.com

If you don't want to reprint your watermark file to our PDF Printer and If the watermark file is generated by you (not by the customer) you can get and End User version of the PDF Converter to generate this file on your desktop.

Hope this helps.
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