Error opeing Created PDF on User machines

[sharmis]

On a user machine a PDF is created from a TIFF file displayed on ImageMan. The PDF is created fine and can be viewed in Adobe without a problem. In the Amyuni viewer however the program crashes. The error given is either "-2147417848 (80010108)" or "The object has disconnected from its clients". I have no problems here when I create the PDF on my PC, but I do have the same problem when I try to view the PDF that was created on the users PC. Any suggestions?

We are using the same Version pdfcreactivex.dll (1.0.9.5) and Windows 2000.

[Joan]

Hello,

Are you setting any special features when genarating the pdf file? (I.e: font embedding, Multilanguage support, linearization, encryption, ect...?)

Please send us this pdf file to support@amyuni.com and we will try to open it here and check what is the problem.

[sharmis]

First of all thanks for your reply. Here are the settings that are being set.

Initialize PDF Printer routine:
With pdfPrinter
.DefaultDirectory = sDirectoryPath
.DefaultFileName = sDirectoryPath & _
sDefaultFileName & ".PDF"
.FileNameOptions = NoPrompt + UseFileName + _
DisableCompression + EmbedFonts
.FontEmbedding = True
.PageContentCompression = False
.Resolution = 1200
.SetDefaultConfigEx
sPDFAttachmentFile = .DefaultFileName
End With

Set Printer Name and Path Routine:
With pdfPrinter
.DefaultDirectory = sDirectoryPath
.DefaultFileName = sDirectoryPath & _
sDefaultFileName & ".PDF"
.FileNameOptions = NoPrompt + UseFileName + _
DisableCompression + EmbedFonts
.FontEmbedding = True
.PageContentCompression = False
.Resolution = 1200
sPDFAttachmentFile = .DefaultFileName
End With

I will also send you the file. Thanks again.