Error printing in Citrix with 1.59

alidgren · Post by **alidgren** » Fri Sep 26 2003

Hi

We have been using the PDF Converter for 1-2 years running on Citrix.
But now on a new Customer we are getting an Printer error: There was an error when printing the document "aaa.pdf" to PDF: Do you want to retry or cancel the job?". Do you have any idea what we can do? The problem hasn't occurred on other Citrix-environments we have. We also tried to set userrights on the pdf-printer. Our code can create the pdf-object and set properties..but when it starts printing the error occur.

Any thoughts would be appreciated, thanks.

Joan · Post by **Joan** » Fri Sep 26 2003

Could it be that the file 'aaa.pdf' is opened at the time you are trying to print?

alidgren · Post by **alidgren** » Fri Sep 26 2003

If you mean that an other user is accessing the file the answer is No. We are setting DefaultFileName,DefatultDir from our code.

Joan · Post by **Joan** » Tue Sep 30 2003

Is your code runing in mutlithread environment? If this is the case than you need to use the locking mechanism of CDintf instead of DefaultFileName and FileNameOptions.

alidgren · Post by **alidgren** » Wed Oct 08 2003

We've used the same setup on similiar environments with the sam solution. Is it possible to use the locking mechanism with 1.59?

Joan · Post by **Joan** » Thu Oct 09 2003

The locking mechanism is available starting version 2.06 of the Driver.

You may get a free demo of our latest release (2.10) to check it at: http://www.amyuni.com/en/products/pdf_c ... /demo.html

alidgren · Post by **alidgren** » Wed Mar 17 2004

I found a solution on this problem. It was user-right problems which the tech-guy at customer-site claimed he had tested...which he hadn't.

Thank you for your time

Amyuni Technologies

Error printing in Citrix with 1.59

Error printing in Citrix with 1.59

Solved the problem