Print Spooler crashes after installing on Win2000

WWalden · Post by **WWalden** » Mon Dec 08 2003

I just installed Converter 2.1 (Developer Edition) on a Windows 2000 Server.

It installs fine, but my application fails attempting to print through the virtual printer (and the Spooler service shuts down). This also happens if I try to give a share name to the virtual printer through the printer properties.

This same application works fine on other machines (although the other machines have been XP or Server 2003), and I have tried re-installing the Converter. Nothing works.

Any thoughts on what might be the problem?

Joan · Post by **Joan** » Tue Dec 09 2003

Hi,

Are you following the same process under Windows 2000 and Windows 2003?

Are you activating the printer before printing to it under Windows 2000?

If the reply to the above two questions is 'Yes'. Please send a request to support@amyuni.

Have a nice day!

WWalden · Post by **WWalden** » Thu Dec 11 2003

Actually, It turns out the server had a different version of Office installed on it. It was working up to the PrintOut function, then crashing. We installed Office XP (which is what the other servers had) and it started working. I apologize for the false report.