activex error during install

constanj · Post by **constanj** » Mon Nov 10 2003

Hello,

I am installing the PDF converter on a citrix metaframe xp server. I am logged in with admin rights and have changed the server to install mode.

All the installation files are in one folder, and I have removed the read-only check on both the folder and the files.

When I double-click on install.exe, I get this error:

Copying and Registering ActiveX File
Error Code: 5
Access is Denied

However it does create a print queue for the pdf converter (but it doesn't work).

Thanks for your help.

Joe C.

Joan · Post by **Joan** » Wed Nov 12 2003

Hello,

Please delete CDnitf.dll or CDIntf210.dll from your system directory and try to run Install.exe again.

If you are still getting the same error please check that you have the right to copy and register dlls in the system directory of the server.

Hope this helps.