Installation Problem

The Amyuni PDF Converter is our Printer Driver that enables you to convert any documents to PDF format. If you have any questions about installing and using the Amyuni PDF Converter please post them here.
Post Reply
paolo73
Posts: 15
Joined: Sat Oct 25 2003

Installation Problem

Post by paolo73 »

My last installation of was working just fine. But I had to uninstall it to do some testing. Now, I cannot seem to run my application. Nor can I send any document to the Amyuni PDF Converter anymore, even from other applications like Word, or notepad. I am getting the same error each time - "A StartDocPrinterCall was not issued" Do you know what I might have missed in the re-installation?
Joan
Amyuni Team
Posts: 2799
Joined: Wed Sep 11 2002
Contact:

Post by Joan »

Hello,

Do you have the Developer or the End User version of the PDF Converter?

In both cases after installing the printer you should enable it before using it:
If you have the End User version you can enable it from the UI by clicking on the "Amyuni Tech" tab in the printer properties.
If you have the Developer version you need to enable it using EnablePrinter() function when initializing the printer and before each printout.

If you have the Developer version it is absolutely normal that you get an error when printing directly from Word or any other Windows application. This version of the driver can be used only from inside your application, printing directly from other applications to the Developer version is not possible and it is 'illegal'.

After re-installing the printer please check that it is enabled and its name is the same as the printer name used in your application. This should help if not please contact support@amyuni.com

Thanks
Post Reply