Search found 8 matches

by Donna
Fri Dec 07 2007
Forum: Amyuni PDF Converter (PDF Printer Driver)
Topic: PDF Converter 3.0 error on Vista X64
Replies: 4
Views: 9074

Thanks- we'll give that a try

Thanks, that might be the problem.
The driver does actually hang with an hourglass forever in one area of the program, but causes the -30 activation error in another. So we'll give the work around a try and see if it resolves the user.
by Donna
Thu Dec 06 2007
Forum: Amyuni PDF Converter (PDF Printer Driver)
Topic: PDF Converter 3.0 error on Vista X64
Replies: 4
Views: 9074

what are the port instructions- how does one do that

What are the special port instructions- how does one do that? Are they needed for all 64-bit Vista systems? Please provide more information Joan. We also have a user with a problem running 3.00 on Vista 64 bit computer. The driver itself installs properly, so that tells us the license code is correc...
by Donna
Mon Dec 13 2004
Forum: Amyuni PDF Converter (PDF Printer Driver)
Topic: Windows XP, won't create PDF file
Replies: 24
Views: 39867

Don't know, but I'd suggest removing all the drivers and seeing if it fixes the problem. Or one at a time, starting with those most suspect.

As an update to the problem our user was having, he removed the FaxTalk driver since he didn't need it, and his problem was solved.
by Donna
Fri Dec 03 2004
Forum: Amyuni PDF Converter (PDF Printer Driver)
Topic: Windows XP, won't create PDF file
Replies: 24
Views: 39867

could be FaxTalk Messenger conflict

In case it helps anyone here, we also had a customer with the problem where the driver appears to process the job, but no file appears in the destination folder. Performing a search in Windows finds a shortcut to the PDF file listed in the C:\Documents and Settings\My Documents\Recent folder in Wind...
by Donna
Mon Feb 02 2004
Forum: Amyuni PDF Converter (PDF Printer Driver)
Topic: PDF CONVERTER and user without administrative rights
Replies: 6
Views: 10582

Would this work also in version 2.09? We haven't yet moved to using your 2.1 series because of some bugs that weren't yet resolved (even through we did buy that update). So our software still uses 2.09 instead. But we also get the complaint from users that they don't want certain machines to run wit...
by Donna
Tue Apr 08 2003
Forum: Amyuni PDF Converter (PDF Printer Driver)
Topic: Text missing from PDF
Replies: 9
Views: 18393

always an entire line when I've seen the issue

Hmm.. I've never seen a problem where just a certain character was missing throughout, so I don't know if that's the same issue or not. The missing lines of test would actually be an entire line in the middle of a paragraph just gone, with only blank space. For instance, a paragraph that reads This ...
by Donna
Tue Apr 08 2003
Forum: Amyuni PDF Converter (PDF Printer Driver)
Topic: Text missing from PDF
Replies: 9
Views: 18393

doesn't always happen, but reproducable when it does

The problem actually didn't occur on every job, and intermittently occurred throughout jobs with a problem. Thus, one job might be missing 10 lines throughout various pages, another only 1, and others not missing anyting at all. But when a particular document had a problem, it could be reproduced ag...
by Donna
Fri Apr 04 2003
Forum: Amyuni PDF Converter (PDF Printer Driver)
Topic: Text missing from PDF
Replies: 9
Views: 18393

Work Around, but not true fix

Our firm has also run into that same exact problem with Amyuni, as well as Acrobat Distiller, a certain Epson driver, and in the Lexmark Optra C710 printer driver. Only some drivers have this problem. It seems that if the graphics dpi is set to higher than 600 on these drivers, the missing text prob...