Hi,
I usually provide in my product's setup, version 4.5 of Amyuni. Some users with Windows 8 x64, using this version, when they do the very first print they get the error "System error. Code: 6. Handle is invalid"; however, the document is created. After this error, when they try to print another document, they get an initialization error and Amyuni PDF printer is not available anymore.
I supposed this was a compatibility problem due to Windows 8, so when version 5 became available, I installed it to these users. Just after the installation everything works, but when users reboot, they get a "printer not activated: -41" error; then I run installation again, and it works until next reboot...
I remember something like this when I updated from 3.x to 4.x...
Any suggestions?
Thanks in advance
Gio
Windows 8 and latest Amyuni versions
Re: Windows 8 and latest Amyuni versions
Hello,
The PDF Converter driver functions be reading and writing printer settings to and from the system registry. All users of the PDF Converter must have at least read/write privileges to the "HKEY_CURRENT_CONFIG\Software\<Printer Name>" and "HKEY_CURRENT_CONFIG\Software" keys in the registry. If the user does not have permissions to access these keys, the conversion process will fail and the "Printer not activated Error code -30” error message will get generated.
On your windows 8.1 PC can you please add and give the Everyone group full control to these keys.
This will be resolved in version v5.0.0.5 that should be released before the end of November.
Thanks
The PDF Converter driver functions be reading and writing printer settings to and from the system registry. All users of the PDF Converter must have at least read/write privileges to the "HKEY_CURRENT_CONFIG\Software\<Printer Name>" and "HKEY_CURRENT_CONFIG\Software" keys in the registry. If the user does not have permissions to access these keys, the conversion process will fail and the "Printer not activated Error code -30” error message will get generated.
On your windows 8.1 PC can you please add and give the Everyone group full control to these keys.
This will be resolved in version v5.0.0.5 that should be released before the end of November.
Thanks
Get PDF Suite, the expert .NET developer toolkit for PDF conversion, creation and editing - www.amyuni.com/pdfsuite
Re: Windows 8 and latest Amyuni versions
Hi Jose,
do you have any news about release v5.0.0.5?
Thanks in advance
Giovanni
do you have any news about release v5.0.0.5?
Thanks in advance
Giovanni
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- Posts: 28
- Joined: Thu Apr 05 2012
- Location: Sweden
Re: Windows 8 and latest Amyuni versions
Hi again Jose!
We are also eagerly awaiting a fix to this problem! Any time-frame for the Release of 5.0.0.5?
Regards
Aldus@Monitor
We are also eagerly awaiting a fix to this problem! Any time-frame for the Release of 5.0.0.5?
Regards
Aldus@Monitor
Re: Windows 8 and latest Amyuni versions
Hello,
Version v5.0.0.7 (we skipped v5.0.0.5) is scheduled to be released in the next week to 10 days (mid December).
thanks
Version v5.0.0.7 (we skipped v5.0.0.5) is scheduled to be released in the next week to 10 days (mid December).
thanks
Get PDF Suite, the expert .NET developer toolkit for PDF conversion, creation and editing - www.amyuni.com/pdfsuite
Re: Windows 8 and latest Amyuni versions
Hi Jose,
I see version 5.0.0.7 was released December, 10th. Unfortunately, I knew it later from customers' login page, since product's page still refers to v5.0.0.3.
Can you please ensure me that this release finally solve this problem, since I can't test it on any Win8.1 machine?
Thank you.
Have a good day
Gio
I see version 5.0.0.7 was released December, 10th. Unfortunately, I knew it later from customers' login page, since product's page still refers to v5.0.0.3.
Can you please ensure me that this release finally solve this problem, since I can't test it on any Win8.1 machine?
Thank you.
Have a good day
Gio
Re: Windows 8 and latest Amyuni versions
Hi Gio,
Yes this update resolves this issue
Thanks
Yes this update resolves this issue
Thanks
Get PDF Suite, the expert .NET developer toolkit for PDF conversion, creation and editing - www.amyuni.com/pdfsuite