"Evalutation period has expired" when testing PDF-

sir_hel · Post by **sir_hel** » Tue Mar 13 2007

Having used PDF-Converter 2.10 in our application we want to upgrade now for being VISTA ready. For testing I downloaded the "Evaluation Version Developer Pro 3.0".

After installing (on Windowx XP) and starting our application I get a window saying "Your 30-Day evalution period has expired - Visit Amyuni.com to purchase today".

After that message I could make one testprint. The expiration window cannot be closed and has to be killed with taskmanager! All further starts of the application produce the same window with no possibility to print.

Before buying we would like to test version 3.0 (did that already with version 2.51, worked great with XP but had problems with Vista).

Any ideas what's going wrong?

Joan · Post by **Joan** » Tue Mar 13 2007

Hello,

The evaluation version is supposed to last for 30-days.

Please tell us when precisely you are getting the "Evaluation Period Has expired" message.

Also please note you can remove the messge from the screen by pressing Enter or Esc keys you don't need to kill it from the task manager.

Regards,

sir_hel · Post by **sir_hel** » Wed Mar 14 2007

Thank your for the hint. Pressing Esc / Enter solved the problem.

Nevertheless I got the message immediately after installing PDF-Converter 3.0.

The message displays now after calling DriverInit and EnablePrinter but that's not a big thing, for testing purposes it's ok.

Regards,
Helmut Schierer

jocken · Post by **jocken** » Tue Mar 20 2007

I recieved this same notification after installing version 3.0 evaluation, has there been any progress on this?

sir_hel · Post by **sir_hel** » Thu Mar 22 2007

jocken wrote:I recieved this same notification after installing version 3.0 evaluation, has there been any progress on this?

No, not on my side. May be it has to do with the fact that I tested the evaluation version 2.51 before?

Joan · Post by **Joan** » Thu Mar 22 2007

Hello,

I tried the evaluation myself, i noticed that the message 'Evaluation Period has expired' is fired in two cases:
1 - If the evaluation date effectively expired: i.e after 30 days from your installation
2 - If PDF files are post processed: i.e if you try to open a pdf file and encrypt it or linearize it by example.

Case 1 is normal, case 2 may not be normal, i am checking it with our developers.

If you receiving this message in other situations than the mentioned above please let us me know.

sir_hel · Post by **sir_hel** » Thu Mar 22 2007

Case 1: Doesn't apply to me because I received the message first time immediately after installing the printer.

Case 2: After producing the file I'm sometimes mailing it (not with amyuni functionality) inside the application but I get the message immediately after DriverInit and EnablePrinter long time before having even printed one page. So case 2 also shouldn't apply.

Joan · Post by **Joan** » Mon Mar 26 2007

Did you make any changes to your date/time settings after installing the PDF Converter?

sir_hel · Post by **sir_hel** » Mon Mar 26 2007

Joan wrote:Did you make any changes to your date/time settings after installing the PDF Converter?

No, not really. Maybe time was corrected a few seconds when starting the system next time.

Joan · Post by **Joan** » Tue Mar 27 2007

Hello,

We are currently fixing an issue related to the activation code, i believe the fix will help in your case.

Please check online for our new build at the end of next week.

sir_hel · Post by **sir_hel** » Tue Apr 24 2007

Hello,
I have downloaded the last available build yesterday, installed the testversion and I don't get the message "Your 30-Day evalution period has expired - Visit Amyuni.com to purchase today" anymore. That's fine!

BUT, now I get "Printer not activated, error code -20"!!!

Before installing the new version I have uninstalled all old printers belonging to amyuni, removed all files belonging to amyuni from the disk, have cleaned the registry and also checked the licencekey.

EnablePrinter() seems to be fine (returncode = 1). Error occurs when calling StartDoc() immediately after EnablePrinter.

Any hints, what could be wrong now? Is the generated licencekey in install.ini ok? It is the same I had when dowloading the previous build?

Joan · Post by **Joan** » Wed Apr 25 2007

Hello,

Please make sure you are copying the new licensee and activation code from the new Install.ini file that got created on your system.

If you are still getting the activation code message please let me know.

sir_hel · Post by **sir_hel** » Fri Apr 27 2007

Hello,
I have now checked everything as you requested and the license-information I use is the same as in Install.ini.
I have also checked the entries in the registriy and found the following:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Print\Printers\"Printername"
+ DsDriver
++ ...
+ DsSpooler
++ ...
+ PrinterDriverData
++ Code -> with the correct code
++ License -> with the correct licenseinfo

These settings I have twice, with different "printername" as we need two PDF-Printers with different names.

I still get error code -20.

Post by **Jose** » Mon Apr 30 2007

Hello,

The â€œerror code -20â€ is typically generated when the PDF Converter is unable to correctly read the registry (permissions issue) or the licensing information is not correct (does not seem like your case).

Can you verify your situation by running your application with admin privileges?

sir_hel · Post by **sir_hel** » Mon May 07 2007

Hello,
I did all the tests with admin privileges!

Further tests (on 2 different win-xp-pc's) have shown more strange details:
+ deinstalled all amyuni-drivers
+ deleted all related files in windows\system32 and subdirs
+ installed version 2.10c (two printers with different names)
+ everything works fine
+ deleted both printers wiht printer - delete (as some users probably would do)
+ no files in windows\systsem32 and subdirs have been deleted now!!
+ installed version 3.0 (two printers with different names)
+ now if get errorcode -30 (timeout) instead of -20 as before!?