I have upgraded my application from using PDF Converter 4.5.1.0 to 5.0.1.9 (DLL version). When I install the new version with 5 on top of an old version that used PDF Converter 4, I get an error -41 ("Wrong Activation Key").
I have to reboot to get it to work OK. If it was the wrong Activation Key in the first place, how come it works the second time after a reboot? BTW 4 and 5 use the same activation key.
This will make for a messy customer experience. How do we avoid this?
Error -41 when installing 5.0 on top of 4.5
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- Posts: 46
- Joined: Fri Nov 18 2005
- Location: Nova Scotia
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- Posts: 46
- Joined: Fri Nov 18 2005
- Location: Nova Scotia
Re: Error -41 when installing 5.0 on top of 4.5
Problem solved: a glance at the old & new Activation Codes seemed to indicate they were the same, but they were not. Copying the correct, latest 5.0.1.9 Activation Code to the installer fixed the problem.