1. Convert the document (Word, Excel, PPT, etc) to PDF
2. The application (via Crystal reports) runs a report and exports it to PDF
3. AmyUni merges the PDF document and PDF Crystal report into a single document (PDF Crystal report is the cover page)
This process is working perfectly for about 85% of the documents. For the 15% that fail, they fail at the merge step. The merge begins and a 0kb file is generated and the CPU is pegged at 100% (1 full CPU is consumed). The process will remain like this indefinitelty.
Due to the proprietary nature of the documents I cannot post them/send them. But I can answer any questions about them.
I know that the PDF report is in 1.3 version of Acrobat and the AmyUni converted Office document is in 1.4 version.
I can also tell you that this is running on Windows 2008 Server.
Code: Select all
Changed margins - same problem
Changed font in entire document - same problem
Converted to Office 2010 - same problem
Compressed images - same problem
Anyone ever seen this? Any way I can trap more information or an error? (ProcMon was no help)
Thanks in advance,