Our software uses PDF Converter. One of our customers is running our software in a Citrix Presentation Server 4 environment. They say that they intermittently see the following behaviour when our application generates a PDF-document for email on Outlook:
Instead of getting the "new email" window, the user is presented the Outlook address book. If they select a contact and press OK, they get a mailing error. If they log out of Citrix and then back in, the problem is gone. They also say that the PDF-functionality is slow at times.
We're on version 2.1.0.4
Please help!