Hello,
This is a little bit weired please check the following:
1 - Are you using Postprocessing Simulation when converting your document to PDF?
2 - Are you using the Latest version of the PDF Converter 2.50?
If the above is true and you are still getting the white and black images you need to send us a sample Word document and the generated pdf file to check them.
Thanks.
Word to PDF through Amyuni Installed Printer
Hello,
In version 2.0x we are not adding objects to the pdf file.
I suggest that you check with our Support Staff if you have access to a free upgrade to version 2.09 and try it.
Otherwise you will need to send us a sample document and the generated pdf files to check this and try to reproduce this issue here.
Thanks.
In version 2.0x we are not adding objects to the pdf file.
I suggest that you check with our Support Staff if you have access to a free upgrade to version 2.09 and try it.
Otherwise you will need to send us a sample document and the generated pdf files to check this and try to reproduce this issue here.
Thanks.