Error driver when using as ordinary user

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kicuh
Posts: 2
Joined: Tue Jul 13 2004

Error driver when using as ordinary user

Post by kicuh »

Hello
I Have a problem printing with your RTF Converter Printer on Windows 2000. When I am logged in as a member of the group 'user' under Win2000 I get the folowing Error - Message:
Filefolder: During printing the dokument to 'RTF' an error has occured'.
When I am logged in as a member of the group 'administrator' no Error occured. What special preferences are necessary to print as a user for group "user" ?
Joan
Amyuni Team
Posts: 2799
Joined: Wed Sep 11 2002
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Post by Joan »

Hello,

Are you using the RTF Converter directly or from a third party application?

If you are using it directly please check that you have the latest End User version. If not please tell us which version you are currently using.

If you are using it from a third party application you will need to check this issue with your application provider.

Best Regards.
kicuh
Posts: 2
Joined: Tue Jul 13 2004

Post by kicuh »

yes I am using RTF Converter from third party aplication but my provider does not care about yours RTF Converter. How Can you help me ?
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