PDFs from Converter and the Web.

The Amyuni PDF Converter is our Printer Driver that enables you to convert any documents to PDF format. If you have any questions about installing and using the Amyuni PDF Converter please post them here.
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jevason
Posts: 15
Joined: Tue Oct 01 2002
Location: Bracknell, UK
Contact:

PDFs from Converter and the Web.

Post by jevason »

We are having an issue with PDF's that we send across the web. The PDF's are built from a VB COM component rendering in data supplied by the user. The PDF is written to a temp file on disk then the users browser is redireced to that PDF file. It works fine on low-res (75) DPI but in random instances images do not appear.

The images are in the PDF file on the servers disk - we can open them and see.

The images are in the PDF file in the users browser as seen when you save the file to their disk and open it in the pdf viewer outside the browser.

Has anyone got a solution to this problem ?

We are using PDF Converter v2.05.

James.
jevason
Posts: 15
Joined: Tue Oct 01 2002
Location: Bracknell, UK
Contact:

Post by jevason »

Oh - it appears that my prayers have been answered in a new version....

I have two questions:


1. Why is there no list of known bugs (which this obviously was :cry: ) ?
2. Why did no one from Amyuni bother to respond to my post ? :x

<extract from readme>

******************************************************************
Versions 2.07 to 2.07d - Version 2.08
******************************************************************
Features:
- Printer driver for Windows 2000 and XP is now in user-mode for better support of terminal server
- Margins can be set in tenth of mm units from the user interface
- Improved support for PDF files from other sources (conatenation, merging, ...)

Bug fixes:
>>>>>- Large images not always appearing when viewing PDF files using the Acrobat plugin <<<<<<<<<<<<<<<<
- Windows XP: drawing complex paths crashes Windows XP
- Windows 9x: Printing documents containing areas with shaded fills (e.g. Wordarts)
- Windows 9x: JPeg compression producing poor results
- Windows 9x: Setting resolution to 75 DPI or 150 DPI did not work
- Linearizing documents containing hyperlinks produced invalid files
- Specific PDF files getting corrupted when sent to a Yahoo or AOL mailbox
- Fixed problems Linearizing encrypted files or encrypting linearized files
- Improved SearchText method of CDIntf::Document class
Joan
Amyuni Team
Posts: 2799
Joined: Wed Sep 11 2002
Contact:

Post by Joan »

Hello James,

Sorry for not replying to your post earlier, for one reason or another we couldn't **see** your post.

I check the forum regularly and It is the first time I see your post :o :!: :!: :!: :!:

You can now download version 2.08 from our site www.amyuni.com

I am not sure what you meant by:
1. Why is there no list of known bugs (which this obviously was )
In fact the Versions.txt file that is available with each new version contains the bug fixes and new features in all the versions till the released one.

Hope this helps :)
jevason
Posts: 15
Joined: Tue Oct 01 2002
Location: Bracknell, UK
Contact:

Post by jevason »

What I meant was that when your support team has recognised an issue
this information should be posted on the web site as a known bug.

Then we (users) can understand this issue and the likely impact on our users and customers.

Only through an open approach such as that will you build loyalty in the developer community.

<semon mode off>
webmaster
Amyuni Team
Posts: 8
Joined: Fri Sep 27 2002
Location: Canada, Montreal
Contact:

Post by webmaster »

Hello M.Jevason,
I did see your request and it will be taken in consideration, thank you for your input :) If you ever have some requests for the website you can also write to me at webmaster@amyuni.com .

Thank you,

Webmaster
Amyuni Technologies
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