Terminal Services Installation Problem

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MarkXssl
Posts: 10
Joined: Fri Aug 15 2003
Location: UK

Terminal Services Installation Problem

Post by MarkXssl »

Hi,

I'm currently using the Professional Developer version of the Document Converter Suite version 2.10e with PDF, RTF, HTML, EXCEL and JPEG modules.

I shipped the Installation Files to one of our customers using the following :-
INSTALL "XSSL Export Printer" -S

They have installed it on a Terminal Services Server without any problems, but when they try to share it, they are getting the following message:-

Spoolss.exe - Application Error
The instruction at "0x77f7a3fe" referenced at "0x00000000". The memory could not be "read".

Clicking [OK] gives the following message :-

Printer Properties
Printer Settings could not be saved. The remote procedure call failed.

Then if they try to share it again, they get the following message :-

Printer Properties
Printer properties cannot be displayed. The RPC server is unavailable.

Anyone had any similar problems or any ideas ?

Thanks,

Mark Laybourne
MarkXssl
Posts: 10
Joined: Fri Aug 15 2003
Location: UK

Post by MarkXssl »

Please disregard the above post.

They weren't installing it on the Terminal Services Server as I told them to.

Regards,

Mark Laybourne
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