Lines are not printed directly to the printer

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Virginia
Posts: 3
Joined: Fri Oct 30 2015

Lines are not printed directly to the printer

Post by Virginia » Tue Nov 24 2015

Hello, We are using Amyuni 5.0. From an application we want to print directly to the printer using the method "DocPrintA" dll "cdintf500.dll".
The pdf is properly sent to the printer, but the lines are not printed. Everything else, texts, images etc.They are printed excluding lines.
We have made many tests and the lines are never printed. Someone knows why reason this problem can occur.

Thank.

Jose
Amyuni Team
Posts: 549
Joined: Tue Oct 01 2002
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Re: Lines are not printed directly to the printer

Post by Jose » Wed Dec 02 2015

Hello,

In order to debug this issue further, you will need to provide us with additional information?

1- Does this issue occur with all PDF documents or only specific ones?
2- Does this issue occur when printing to all printers?
3- Are you using the latest v5.0.1.9 version of cdintf.dll?

Thanks
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Virginia
Posts: 3
Joined: Fri Oct 30 2015

Re: Lines are not printed directly to the printer

Post by Virginia » Fri Dec 04 2015

Hello Jose,

Answer between the lines:

1- Does this issue occur with all PDF documents or only specific ones?

- It occurs whenever any document printing lines, using the function "DocPrintA" or the function "PrintPDFDocument". When printing is direct always happens.
- We are using the Dll: CDintf500.dll.

2- Does this issue occur when printing to all printers?

- Yes. It always occurs on any printer including printers virtual for example "PDF Creator".

3- Are you using the latest v5.0.1.9 version of cdintf.dll?

- Yes. We are using the Amiuny version 5.0.1.9.

Thank you, Jose.

thomas_huber
Posts: 9
Joined: Wed Apr 10 2013

Re: Lines are not printed directly to the printer

Post by thomas_huber » Tue Dec 08 2015

Hello Virginia,

this issue you describe is listed in the amyuni-internal bugtracker under Issue #3175.
Printing lines with 'PrintPDFDocument' is working with Amyuni printer 4.5.x.x
Printing lines with 'PrintPDFDocument' is broken with Amyuni printer 5.0.1.9

And it is fixed with the Amyuni printer version 5.5.0.1

Best regards,
Thomas

Virginia
Posts: 3
Joined: Fri Oct 30 2015

Re: Lines are not printed directly to the printer

Post by Virginia » Wed Dec 09 2015

ok, thank you very much for the answer.

Best regards.

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