Printing hangs

The Amyuni PDF Converter is our Printer Driver that enables you to convert any documents to PDF format. If you have any questions about installing and using the Amyuni PDF Converter please post them here.
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cliffeh
Posts: 5
Joined: Tue Mar 23 2010

Printing hangs

Post by cliffeh » Fri Jun 20 2014

We are using Amyuni in our software, and had a client where we had a very hard time installing the printer. It was failing with a 1722 RPC Server not available, although that service was running fine & could be restarted. We tried the -p switch when installing, and tried installing the printer driver manually as per http://amyuni.com/forum/viewtopic.php?f=2&t=2849, but nothing worked. Finally, we removed an installation of NovaPDF on the machine and the Amyuni printer installed.

However, now our application hangs when printing. The PDF is created, but it's zero bytes.

Any suggestions? I'm not quite sure how to diagnose the issue. I checked the Event Viewer, but didn't see any messages. Any help would be greatly appreciated.

Thanks!
Cliffe

Jose
Amyuni Team
Posts: 550
Joined: Tue Oct 01 2002
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Re: Printing hangs

Post by Jose » Fri Jun 20 2014

Hello,

If the PDF Converter is generating zero bytes files then I suggest that you make sure the Amyuni printer is using the “nul:” printer port.

thanks
Get PDF Suite, the expert .NET developer toolkit for PDF conversion, creation and editing - www.amyuni.com/pdfsuite

cliffeh
Posts: 5
Joined: Tue Mar 23 2010

Re: Printing hangs

Post by cliffeh » Tue Jun 24 2014

That worked! Thanks a lot, Jose.

Cliffe

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