Can't install driver on Win2008, error 1930

The Amyuni PDF Converter is our Printer Driver that enables you to convert any documents to PDF format. If you have any questions about installing and using the Amyuni PDF Converter please post them here.
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OysteinR
Posts: 12
Joined: Fri Nov 14 2003

Can't install driver on Win2008, error 1930

Post by OysteinR » Thu Jan 03 2013

We have a customer that cannot install the Amyuni driver on their Windows Server 2008.
We're using version 4.0.1.2 and is has worked fine on other servers running Windows 2008 and 2008 R2.

The customer gets this message when installing using Install.exe:
Installing Amyuni PDF printer driver
Error Code: 1930
The printer driver is not compatible with a policy enable...

When installing with our application they get the error:
Driver installation Error
Windows can't install the Amyuni Document Converter 400 kernel-mode print driver. To obtain a driver that is compatible with the version of Windows you are running, contact the manufacturer.

What's wrong here?
Is there a policy like on Windows Server 2003?

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Oystein Rambol
Visma support, Norway

DamianPM
Posts: 13
Joined: Thu May 07 2009

Re: Can't install driver on Win2008, error 1930

Post by DamianPM » Thu Jan 03 2013

Did you check Disallow installation of printers using kernel mode drivers group policy setting?

OysteinR
Posts: 12
Joined: Fri Nov 14 2003

Re: Can't install driver on Win2008, error 1930

Post by OysteinR » Mon Jan 07 2013

Seems to be something on the customers server.
We've tested on Windows Server 2008 R2 and the installation works with this policy setting both on and off.

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