Last year we upgraded the PDF printer driver to version 4.5.1.0 which as I understood it should support Citrix correctly however the user has started having this issue again! Do we need a different License key for the Citrix environments if not what do we need to do to prevent this from happening?
I have looked in the change log for the latest updates to the driver but can see no reference to this issue being fixed, I also notice in your sales information that you say
Work in multi-threaded environments and with service applications. Ideal for Web, Intranet and Terminal Servers including Citrix