Installation behind firewall

The Amyuni PDF Converter is our Printer Driver that enables you to convert any documents to PDF format. If you have any questions about installing and using the Amyuni PDF Converter please post them here.
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tkaw_nh
Posts: 1
Joined: Mon Jul 23 2012

Installation behind firewall

Post by tkaw_nh » Fri Aug 03 2012

Our IT-Department won't deactivate the firewall, but they are willing to give some ports temporarily free.
Please tell me on which port(s) the installer tries to phone home because our IT-Department won't tell me.

Rich
Posts: 76
Joined: Thu Jun 16 2011

Re: Installation behind firewall

Post by Rich » Mon Aug 06 2012

The Desktop Edition requires that port 80 be open during the installation of the applciation. This goes for both the PDF Converter and the PDF Suite. During the install there is a log file (install.log) that gets created and although it may not state as to which port is failing it will indicate that "Error while trying to connect to server (ln 237, le 12029)". Once installed correctly you can then close out the port.
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