Installing on Win64 very slow and fails plus other problems

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nonthewyza
Posts: 2
Joined: Tue Mar 20 2012

Installing on Win64 very slow and fails plus other problems

Post by nonthewyza » Fri Jul 13 2012

We have a VB6 application which starts by installing the Amyuni pdf driver and we have had a couple of users systems on Win64 where this installation took a very long time, 60sec+, and gave three file copy errors. Subsequently our software interrogation of other printers (not the pdf converter) returned wrong printer properties and eventually crashed with error 482. Strangely pdf conversion worked OK in some parts of our software.

This happened on V4.0 and the same after we upgraded to V4.5.

We eventually discovered that both users had the file winspool.drv in our application folder (we have no idea how this got there).

When we deleted winspool.drv everything worked like a dream.

I hope this information helps others and saves them from having to bang their heads against the wall for several days like we did!

Rich
Posts: 76
Joined: Thu Jun 16 2011

Re: Installing on Win64 very slow and fails plus other problems

Post by Rich » Mon Jul 23 2012

Thank you for the information you provided. It will be usefull to others that may experience the same issue that you had.

I did research a bit more on Error code 428 as I have yet to see that particular error.

Here is a link from Microsoft's knowledge-base: http://support.microsoft.com/?kbid=242483
Efficient and accurate conversion to PDF, XPS, PDF/A and more. Free trials at - http://www.amyuni.com

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