Monochrome PDF

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TBodell
Posts: 1
Joined: Thu Jul 14 2011

Monochrome PDF

Post by TBodell »

Hi all,

We have a strange issue seen by one of our customer. That is if thye make a PDF throu the Amyuni driver it becomes Monochrome, then they make the same printout again, and it is created as it should. They do not restart the app anything just reprint the document. We are using the Amyuni library from Powerbuilder 10.5. Has anyone else experienced the same behavior?

Best regards
Thomas Bodell
Devteam
Posts: 119
Joined: Fri Oct 14 2005
Location: Montreal
Contact:

Re: Monochrome PDF

Post by Devteam »

We haven't seen anything similar so it is difficult to determine why this is happening. Two things might be happening:
- The user has a monochrome printer set as the default printer and when Powerbuilder is switching to the PDF printer, the print settings are still monochrome.
One solution would be to make sure that the print settings get re-initialized before printing to PDF.
- The developer is setting the wrong values in the FileNameOptionsEx parameter of the PDF printer at application startup and resetting the right options later on. You should check the code to make sure the the GrayScale flag is not being set somewhere in the code.
Amyuni Development Team

Efficient and accurate conversion to PDF, XPS, PDF/A and more. Free trials at - https://www.amyuni.com
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