unable to install on Windows 7 x64

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GA_Desj
Posts: 3
Joined: Mon Nov 01 2010

unable to install on Windows 7 x64

Post by GA_Desj »

The install copy the files the file but is unable to add the printer. Here is a snippet of the dump produced by msiexec

Code: Select all

MSI (s) (B0:4C) [16:20:24:281]: Executing op: CustomActionSchedule(Action=_62D529FB_C95C_44FB_ABFB_64481E2499C3,ActionType=3090,Source=C:\Program Files (x86)\Amyuni Technologies\Amyuni PDF Converter\PDFSuiteSetLicense.exe,Target=/license="**licence info removed**" /preparePDFConverterIni,)
CustomAction _62D529FB_C95C_44FB_ABFB_64481E2499C3 returned actual error code -23 (note this may not be 100% accurate if translation happened inside sandbox)
MSI (s) (B0:4C) [16:20:26:983]: Note: 1: 1722 2: _62D529FB_C95C_44FB_ABFB_64481E2499C3 3: C:\Program Files (x86)\Amyuni Technologies\Amyuni PDF Converter\PDFSuiteSetLicense.exe 4: /license="**licence info removed**" /preparePDFConverterIni 
MSI (s) (B0:4C) [16:20:26:983]: Note: 1: 2262 2: Error 3: -2147287038 
As I see it, I get the error code -23 when executing PDFSuiteSetLicense.exe. Anybody knows what this means ???
Jose
Amyuni Team
Posts: 553
Joined: Tue Oct 01 2002
Contact:

Re: unable to install on Windows 7 x64

Post by Jose »

Hello,

The printer not activated “error code -23” is generated by a desktop license of our version v4.5 of the Amyuni PDF Converter when the printer is being installed with product serial number that already has been used to install the printer driver.

Starting in version v4.5, the desktop editions of our Amyuni PDF Converter use a special type of licensing algorithm that versifies the number of times the printer has been installed.

Hope this helps
Get PDF Suite, the expert .NET developer toolkit for PDF conversion, creation and editing - www.amyuni.com/pdfsuite
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