Problem as Standard User on non-English Vista OS

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MGR
Posts: 20
Joined: Thu Apr 09 2009

Problem as Standard User on non-English Vista OS

Post by MGR » Wed Jul 08 2009

On non-English Vista OS you are not setting the permissions of HKEY_CURRENT_CONFIG\Software\<PDF printer name> to include "Everyone" read/write.

This means that standard user will get -20 activation error since it cannot write to the registry key.

I think this is because you're using the hard-coded "Everyone" in your setup script. That's only good on English OS. Instead you should use the well-known SID for Everyone which is language neutral.

http://msdn.microsoft.com/en-us/library ... S.85).aspx

This affects all versions of Converter , up to and including 4.0.0.7

Please consider fixing this in a future release.

Workaround for now: I need to set the permissions myself from my Installation script after the Amyuni installer is run.

Ger van der Kamp
Posts: 9
Joined: Thu Aug 14 2008

Re: Problem as Standard User on non-English Vista OS

Post by Ger van der Kamp » Mon Jul 27 2009

We are experiencing the same Problem with 4.0.0.7 on German Vista and Windows 7 installations. When can we expect an Update?

MGR
Posts: 20
Joined: Thu Apr 09 2009

Re: Problem as Standard User on non-English Vista OS

Post by MGR » Mon Jul 27 2009

I'm a user, not working for Amyuni, but for my InstallShield, what I did was use the sample of GrantFullRegAccess here:

http://community.acresso.com/showthread.php?t=168440

but I found out GrantFullRegAccess is missing one line in the switch statement: it should also have:

case HKEY_CURRENT_CONFIG: sBase = "CONFIG";

Then from my InstallSield script I call:

GrantFullRegAccess(HKEY_CURRENT_CONFIG, "SOFTWARE\\My PDF Printer Name");

where "My PDF Printer Name" is the name you gave the PDF printer when you installed.

dmurillo
Posts: 9
Joined: Tue Oct 06 2009

Re: Problem as Standard User on non-English Vista OS

Post by dmurillo » Mon Nov 02 2009

This problem is still present in PDF Converter 4.0.8.

OS: Windows 7 Professionnal 32-bit - French

Install is ok, but printing from non-elevated application gives printer error -20.

Devteam, you have been told about this problem since July 8 2009, how can you explain this is still not fixed in your "Certified for Windows 7" version?

zaksoft
Posts: 66
Joined: Fri Feb 20 2004

Re: Problem as Standard User on non-English Vista OS

Post by zaksoft » Thu Nov 05 2009

Tomorrow we have to install 3 x W7 32bit Italian and 1 x W7 64bit italian (under domain with restricted user access right - ie to avoid they can install or remove printers, etc - many users can have access to machines with their domain account).

Any information about
A) Exact workaround for using lastest version without problems
B) Sceduled time (if any) for a release that fix the problem.

TIA.

dmurillo
Posts: 9
Joined: Tue Oct 06 2009

Re: Problem as Standard User on non-English Vista OS

Post by dmurillo » Fri Nov 06 2009

I talked with Jose Pimentel about this problem on 2009-11-04, he was supposed to get back to me the next day (yesterday).
I haven't heard back from Jose so I have reverted to patch Amyuni's problem by using the necessary API's to add "Full access" rights to the "Everyone" group (this is what happens on a English OS) on the HKEY_CURRENT_CONFIG\Software\YourDriverNameHere registry key.

Devteam
Posts: 119
Joined: Fri Oct 14 2005
Location: Montreal
Contact:

Re: Problem as Standard User on non-English Vista OS

Post by Devteam » Thu Nov 26 2009

This fix did not make it on time for the 4.0.0.8 release but was included in 4.0.0.9 which is available as an unsigned printer driver and is currently being submitted for digital signature and Microsoft certification. The Microsoft certification is a lengthy process since we now have 8 platforms on which we certify the product: Windows XP, Vista, 2008 and Windows 7, all in 32 and 64-bit modes. The certified 4.0.0.9 version is expected to become available by December 11, 2009. In the meantime you can request the unsigned version from technical support.
Amyuni Development Team

Efficient and accurate conversion to PDF, XPS, PDF/A and more. Free trials at - https://www.amyuni.com

MGR
Posts: 20
Joined: Thu Apr 09 2009

Re: Problem as Standard User on non-English Vista OS

Post by MGR » Fri Nov 27 2009

Hi Devteam, thanks very much, it's great news.

zaksoft
Posts: 66
Joined: Fri Feb 20 2004

Re: Problem as Standard User on non-English Vista OS

Post by zaksoft » Fri Dec 11 2009

Devteam wrote:The certified 4.0.0.9 version is expected to become available by December 11, 2009
Can you confirm release date ?
Davide Zaccanti

AccountView
Posts: 11
Joined: Mon Sep 20 2004

Re: Problem as Standard User on non-English Vista OS

Post by AccountView » Thu Jan 14 2010

Do you have any idea on a current release date?

barnabas
Posts: 3
Joined: Thu Sep 27 2007
Location: Germany

Re: Problem as Standard User on non-English Vista OS

Post by barnabas » Mon Jan 18 2010

We are desperately waiting for the version 4.0.0.9! :?
The certified 4.0.0.9 version is expected to become available by December 11, 2009
It's very urgent, our customers are getting impatient. Is there a fixed date?
I can't even find the unsigned version in the technical support... how to get this?
I would be happy about a fast reply. Thank you!

Jose
Amyuni Team
Posts: 552
Joined: Tue Oct 01 2002
Contact:

Re: Problem as Standard User on non-English Vista OS

Post by Jose » Mon Jan 18 2010

Hello,

The Microsoft certified version 4.0.10 of the PDF Converter should be available shortly (10 days).

Thanks
Jose
Get PDF Suite, the expert .NET developer toolkit for PDF conversion, creation and editing - www.amyuni.com/pdfsuite

zaksoft
Posts: 66
Joined: Fri Feb 20 2004

Re: Problem as Standard User on non-English Vista OS

Post by zaksoft » Wed Jan 27 2010

Jose wrote:The Microsoft certified version 4.0.10 of the PDF Converter should be available shortly (10 days).
Confirmed for tomorrow ? we have postponed software release to next monday (and we have to make a full setup rebuild) to have certified drivers...

TIA
Davide Zaccanti

zaksoft
Posts: 66
Joined: Fri Feb 20 2004

Re: Problem as Standard User on non-English Vista OS

Post by zaksoft » Wed Feb 03 2010

An update about this task (opened since july - 6 months) and a date of availability of new signed setup is kindly requested...

Thank you.
Davide Zaccanti

dmurillo
Posts: 9
Joined: Tue Oct 06 2009

Re: Problem as Standard User on non-English Vista OS

Post by dmurillo » Wed Feb 03 2010

Jose wrote:Hello,

The Microsoft certified version 4.0.10 of the PDF Converter should be available shortly (10 days).

Thanks
Jose
Even if you meant 10 business days, time is up, where is the updated driver? Do you have a new ETA?

TIA

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