[SOLVED] PDF converter in Vista x64

The Amyuni PDF Converter is our Printer Driver that enables you to convert any documents to PDF format. If you have any questions about installing and using the Amyuni PDF Converter please post them here.
Maestro
Posts: 20
Joined: Thu Jun 30 2005

[SOLVED] PDF converter in Vista x64

Post by Maestro »

Hi,
I see that PDF converter 3.0 supports Windows XP/2003 x64 and Vista. But does it support Vista x64?
It doesn't work for us with Vista x64.

Thanks

Benoit
Maestro Technologies
Joan
Amyuni Team
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Post by Joan »

Hello,

Did you try version 3.01a?

It is supposed to Work under Vista 64bits, but you will need to do a small workaround:
Please create a new port and attach the PDF Printer to the newly created port.

This should help.
Custom Brand the Amyuni PDF Printer Driver http://www.amyuni.com/en/developer/branding/index.html

Amyuni PDF Converter tested for true PDF performance. View results - http://www.amyuni.com/benchmark
Maestro
Posts: 20
Joined: Thu Jun 30 2005

PDF converter in Vista x64

Post by Maestro »

Hi,

Thanks it works now with the new Port (even with the version 3.0).
Questions:
Why we have to do that and it is only for Vista x64?
Where I could see this information?
Is this workaround needed in version 3.0a? If yes, do you plan to have a fix for that?

Thanks
Joan
Amyuni Team
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Post by Joan »

Hello,

This is needed under 64-bits. It is needed for 3.0 and 3.01a.

We are checking this issue and are going to fix it, this workaround is momentory.

Hope this helps.
Custom Brand the Amyuni PDF Printer Driver http://www.amyuni.com/en/developer/branding/index.html

Amyuni PDF Converter tested for true PDF performance. View results - http://www.amyuni.com/benchmark
raimon
Posts: 14
Joined: Mon Jun 25 2007

Post by raimon »

Hello Joan,

We have experienced this issue too with Vista x64 systems.

Tried with 3.0, 3.01a and lastest unreleased patch 3.02 for W98 fixes and none works...

Is this supposed to be resolved in official 3.02 or perhaps 3.02a version?

Thanks in advance.

raimon
Joan
Amyuni Team
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Post by Joan »

Hello Raimon,

Yes, this is supposed to be fixed, not in 3.02 because 3.02 is already in the pre-release stage, this will be fixed in the following release hopefully.

Have a nice day,
Custom Brand the Amyuni PDF Printer Driver http://www.amyuni.com/en/developer/branding/index.html

Amyuni PDF Converter tested for true PDF performance. View results - http://www.amyuni.com/benchmark
Maestro
Posts: 20
Joined: Thu Jun 30 2005

Post by Maestro »

Hi,

On x64 system you suggested to create a new port and attach the PDF Printer to the newly created port. It works fine for a x64 Vista workstation.
But when I try to do the same thing on a W2k3 TS server, it works only for users having administrator wright!

Any idea why?

I have created a 'local port' and there is no propertie to change (like security)

Thanks

Benoit
bsamwel
Posts: 2
Joined: Wed Nov 21 2007

Same problem

Post by bsamwel »

Hi there,

I'm seeing the same problem, our users need Power User rights to use the PDF converter printer on Windows 2003 x64 or Windows XP x64. On Windows Vista x64 it is no problem! Is there any solution to this problem yet?
Jose
Amyuni Team
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Post by Jose »

Hello,


The PDF Converter driver functions be reading and writing printer settings to the registry. All users of the PDF Converter must have at least read/write privileges to the "HKEY_CURRENT_CONFIG\Software\<Printer Name>" and "HKEY_CURRENT_CONFIG\Software" keys in the registry. If the users do not, then an issue similar to what you are describing will occur.

Can you verify if this helps?
bsamwel
Posts: 2
Joined: Wed Nov 21 2007

Post by bsamwel »

Jose wrote:The PDF Converter driver functions be reading and writing printer settings to the registry. All users of the PDF Converter must have at least read/write privileges to the "HKEY_CURRENT_CONFIG\Software\<Printer Name>" and "HKEY_CURRENT_CONFIG\Software" keys in the registry. If the users do not, then an issue similar to what you are describing will occur.

Can you verify if this helps?
My restricted users already had rights to write to "HKEY_CURRENT_CONFIG\Software\<Printer Name>". I've added "HKEY_CURRENT_CONFIG\Software", logged out my user, logged in again, retried, and the result is the same: the job still hangs in the printer queue with an error status. :(
Maestro
Posts: 20
Joined: Thu Jun 30 2005

PDF converter in Vista x64

Post by Maestro »

I gave read/write access to the branch HKEY_CURRENT_CONFIG for my non adminstrative users and I still have the same problem.
Joan
Amyuni Team
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Joined: Wed Sep 11 2002
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Post by Joan »

Hello,

Are you using PDFDriverInit() to install the Printer on the system?
Custom Brand the Amyuni PDF Printer Driver http://www.amyuni.com/en/developer/branding/index.html

Amyuni PDF Converter tested for true PDF performance. View results - http://www.amyuni.com/benchmark
bsamwel
Posts: 2
Joined: Wed Nov 21 2007

Post by bsamwel »

Joan wrote:Hello,

Are you using PDFDriverInit() to install the Printer on the system?
No, we're using preinstalled printers.
Maestro
Posts: 20
Joined: Thu Jun 30 2005

PDF converter in Vista x64

Post by Maestro »

Hi,

No we have used the installation programm (install.exe) in installation mode on the TS server.
GMCfourX4
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Joined: Mon Dec 03 2007
Location: Weymouth, MA

Post by GMCfourX4 »

We are also having a problem with Server 2K3 where every job errors out if you don't have admin rights.
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