Installing Error: Error Code 1003

The Amyuni PDF Converter is our Printer Driver that enables you to convert any documents to PDF format. If you have any questions about installing and using the Amyuni PDF Converter please post them here.
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Edu1964
Posts: 1
Joined: Mon Oct 15 2007

Installing Error: Error Code 1003

Post by Edu1964 »

We had installed Amyuni Converter in Terminal Server W2003 R2 sp2.

After installed version 2.06:
#1 LOG
Windows 2000/XP Install
------------------------------------------------------------------------------------
Installing PDF printer driver
------------------------------------------------------------------------------------
Installing PDF printer
Error Code: 1930
The printer driver is not compatible with a policy enabled on your computer that blocks NT 4.0 drivers.
------------------------------------------------------------------------------------
Printer setup failed
Error Code: 1930
The printer driver is not compatible with a policy enabled on your computer that blocks NT 4.0 drivers.
------------------------------------------------------------------------------------

After adjusting Group Policy and updating Amyuni to version 2.51:
#2 LOG
Windows 2000/XP/2003 Install
------------------------------------------------------------------------------------
INF file found
------------------------------------------------------------------------------------
Installing printer driver
------------------------------------------------------------------------------------
Installing printer
Error Code: 1003
Cannot complete this function.
------------------------------------------------------------------------------------
Installing Licensing Information
Error Code: 6
The handle is invalid.
------------------------------------------------------------------------------------
Printer setup failed
Error Code: 6
The handle is invalid.
------------------------------------------------------------------------------------

We have Disable "Disallow installation of..." and used an Administrator user.

Could you give a clue about this ??

Thank you
David
Amyuni Team
Posts: 89
Joined: Mon Dec 18 2006

Post by David »

Hello

The issue you are encountering is related to the fact that Windows 2K/XP/.NET by default will not use Windows NT printer driver in order to provide better system stability. This issue will only occur on versions 2.06 and earlier of the PDF Converter.

You can resolve this issue by following either the instructions below or upgrading your version of the PDF Converter.

The Microsoft Knowledge Base Article - #282011 explains how to resolve the "Printer Driver Is Not Compatible If a Policy Is Enabled on Your Computer" issue you are encountering. I have also included a link. http://support.microsoft.com/default.as ... -us;282011

You can turn on the use of NT printer drivers by opening a group policy for your computer. This can be done by the following steps.

From the task bar click on:
Start=> Run=> mmc
In the resulting Dialog box click on:
File=> Add/Remove Snapin => Add=>Group Policy Object Editor => Add => Local Computer=> Finish=> Close=>OK ,
Next back in MMC, select Computer Configuration=>Administrative Templates=> Printers=> double-click on "Disallow installation of printers using kernel-mode drivers". In the resulting dialog select the Disable radio button and click ok.
Save the Console1.msc file and exit.

Hope that helps
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