Error while pdf printing from MS Outlook 2007

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theGhost_k8
Posts: 19
Joined: Fri Jan 12 2007

Error while pdf printing from MS Outlook 2007

Post by theGhost_k8 » Mon Jun 11 2007

Hi...

We are using PDF converter ver-2.51g. While printing from the MS outlook 2007 we get error :- "There is a problem with the selected printer. You might need to reinstall this printer. Try again,or use a different printer."
The same operation is successfully completed from Excel or word 2007. Please advise how to solve this issue.

Thanks

Joan
Amyuni Team
Posts: 2799
Joined: Wed Sep 11 2002
Contact:

Post by Joan » Tue Jun 12 2007

Hello,

Will you get this message when trying to print to another printer than the PDF Converter?.

Do you have version 2.51g or 2.50g?

theGhost_k8
Posts: 19
Joined: Fri Jan 12 2007

Error while pdf printing from MS Outlook 2007

Post by theGhost_k8 » Tue Jun 12 2007

Hi...

Thanks for your quick reply

We are using version 2.51g. I tried printing to our regular Epson printer. I was able to print the email without any problem. We are facing this issue only with the MS Outlook 2007. We are able to print without any problems from other office2007 programs like MSWord, Excel etc.

Jose
Amyuni Team
Posts: 551
Joined: Tue Oct 01 2002
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Post by Jose » Wed Jun 13 2007

Hello,

You will need to post more information:

1- what version of windows are you using?

2- Are you using the End Version of the PDF Converter or Developer version?

Thanks

theGhost_k8
Posts: 19
Joined: Fri Jan 12 2007

Error while pdf printing from MS Outlook 2007

Post by theGhost_k8 » Thu Jun 14 2007

Hi..
we are using developer version of Amyuni.
The opearting system is Windows XP sp2 and we are trying to print from Outlook 2007.We are able to print from Outlook in <Table mode> but not in <Memo Mode>.

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