Problems printing to physical printer - HP OfficeJet

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JRH
Posts: 12
Joined: Wed Aug 25 2004

Problems printing to physical printer - HP OfficeJet

Post by JRH » Fri Mar 30 2007

Using the 2.10 developer version, and the Print method of CDIntfEx.Document, some of our users have problems printing PDF's to an HP OfficeJet G85xi. Most of the document doesn't get spooled to the printer. However, these same users can print the same PDF to other printers, and can print the same PDF to the OfficeJet using Adobe Reader. Other users can print the same PDF to the HP OfficeJet using Amyuni.

I can use any suggestions as to where I should start looking to find out why. What could Amyuni possibly do differently from Adobe Reader when printing to a Windows printer?

TIA - Jack Heath

Jose
Amyuni Team
Posts: 550
Joined: Tue Oct 01 2002
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Post by Jose » Tue Apr 03 2007

Hello,

I suggest that you have the most recent printer drivers for the OfficeJet G85xi installed.

Hope this helps?

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