WordPerfect freezes when using PDF Converter

The Amyuni PDF Converter is our Printer Driver that enables you to convert any documents to PDF format. If you have any questions about installing and using the Amyuni PDF Converter please post them here.
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charlesd
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Joined: Thu Oct 20 2005
Location: Orem, Utah
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WordPerfect freezes when using PDF Converter

Post by charlesd »

One of our customers has reported strange behaviour when using PDF Converter and WordPerfect 12. I've verified her report through a desktop sharing session.

Here's the scenario:

1) Open any document in WordPerfect
2) Open a document in another application (Notepad for example)
3) Print to Amyuni PDF Converter from the other application
4) Attempt to return to WordPerfect only to find that it's non-responsive and has to be killed through the Task Manager

The WordPerfect 12 install is fully updated. The user appeared to have a re-branded version of the Amyuni PDF print driver so we unrergistered cdintf.dll before installing our version. I can't imagine why WordPerfect would be freezing, and am unable to re-create the error on my machine with a trial WordPerfect 12 install. Any ideas what might be going on?
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