Email problem on Citrix

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trondb
Posts: 1
Joined: Tue Feb 28 2006

Email problem on Citrix

Post by trondb »

Our software uses PDF Converter. One of our customers is running our software in a Citrix Presentation Server 4 environment. They say that they intermittently see the following behaviour when our application generates a PDF-document for email on Outlook:

Instead of getting the "new email" window, the user is presented the Outlook address book. If they select a contact and press OK, they get a mailing error. If they log out of Citrix and then back in, the problem is gone. They also say that the PDF-functionality is slow at times.

We're on version 2.1.0.4

Please help!
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