version 2.06 hanging system

tomatkmt · Post by **tomatkmt** » Wed Feb 26 2003

win XP home (sp1)/office 2k (sp3) operating environment. adobe approval 5 is also installed on the system. not every time, but fairly often, when converting a word doc (that contains 3 or 4 embedded images of size 35kb), the driver hangs and nothing happens.

is this a known issue with version 2.06 & adobe approval? any help or info would be great. thx

Joan · Post by **Joan** » Fri Feb 28 2003

Hello,

No this is not a known issue.

Personally I didn't try to use Adobe Approval but we didn't get reports about problems using our driver on a system where Adobe is installed.

Please try to use our new version 2.08c of the driver, will you still get the same problem? You can download the new version from our site www.amyuni.com

Also please check if the background printing of Word is turned on or off, this may have some effects on the printing process.

Thanks