Email Text Translated to Ascii Hex Equivalent

gchoma · Post by **gchoma** » Mon Jul 05 2004

This is a strange one. When I send an email with "=DA" in the message body AND have a file attachment, the email recipient will see "Ãš" in place of the "=DA". Now "DA" is hexidecimal for 0218 decimal, which translates to ASCII character "Ãš" on my machine. (In Windows, hold down the ALT key while typing 0218 to see it).

Is there possibly a bug in how the email headers are set with regards to content-type, MIME format, etc.?

Obviously I'm describing a basic example to illustrate the problem. In our use, important techincal information is getting altered in communications with our tech support.

Please help!

Joan · Post by **Joan** » Wed Jul 07 2004

Which version of the PDF Converter are you using?

gchoma · Post by **gchoma** » Wed Jul 07 2004

We're using version 2.10e.

Thanks.

Joan · Post by **Joan** » Thu Jul 08 2004

I would suggest that you try our latest release 2.10i-6 to check if you will get better results.

Please remove the old version and reboot your system before installing the new version.

Thanks.