Bad formatted PDF file when using PDF Converter

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avay
Posts: 11
Joined: Sun Aug 01 2004

Bad formatted PDF file when using PDF Converter

Post by avay » Wed Oct 05 2005

I am using Amyuni PDF Converter version 2.50 in my application.
Some of my users get sometimes bad formated PDF file
(the file can't be open for reading or editing after it was created)
when they create PDF file in the application.
What can be possible cause for this problem
and is there any error handling method that can catch
that problem and notify the user before he continues to something else
in the program?

regards
Avi Cohen
A.D.V. Communications Ltd.

Joan
Amyuni Team
Posts: 2799
Joined: Wed Sep 11 2002
Contact:

Post by Joan » Thu Oct 06 2005

Hello,

In general there are no cases where the generated PDF files are supposed to be corrupted.

But if your customers are trying to open the file for editing before it is fully generated then an error will occur that the file could not be opened.

Please check that your customers are waiting till the file is fully generated on disck to open it.

Hope this helps.

avay
Posts: 11
Joined: Sun Aug 01 2004

Re: Bad formatted PDF file when using PDF Converter

Post by avay » Mon Oct 10 2005

To: Joan, Hello
I re-checked this problem with the user again.
It seems that the PDF file was created successfuly
on the user's computer,
but the next step on the program is attaching this file
for sending by mail (with Outlook.Application object).
Are there any known problems that can prevent
sending this file with an email application program?

regards

Avi Cohen
A.D.V. Communications Ltd.
=============
Avi Cohen
A.D.V. Ltd.
=============

Joan
Amyuni Team
Posts: 2799
Joined: Wed Sep 11 2002
Contact:

Post by Joan » Tue Oct 11 2005

Hello,

Please check this post: http://www.amyuni.com/forum/viewtopic.php?t=388

is this what is happening with your user?

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