Search found 60 matches

by trumpetinc
Fri Jun 01 2007
Forum: Amyuni PDF Converter (PDF Printer Driver)
Topic: Black boxes instead of letters when converting Word 2003
Replies: 3
Views: 6722

Thanks for your quick reply. I went ahead and downloaded the trial of the converter print driver and worked with those settings. Turning on PS emulation did indeed fix the problem with Word 2003. Thanks! Are there any potential downsides of always enabling PS emulation? - K Hello, Please check Posts...
by trumpetinc
Thu May 31 2007
Forum: Amyuni PDF Converter (PDF Printer Driver)
Topic: Black boxes instead of letters when converting Word 2003
Replies: 3
Views: 6722

Black boxes instead of letters when converting Word 2003

We have a document that contains an embedded Visio picture. When we convert this by printing from a workstation with Office 2003, the fonts in the embedded picture come out as black squares. When we print from Word 2000 or 2002, the PDF results are fine. I've tested this on a number of systems, incl...
by trumpetinc
Wed Aug 09 2006
Forum: Amyuni PDF Converter (PDF Printer Driver)
Topic: Zero sized media boxes? Inconsistent results.
Replies: 9
Views: 15388

thanks, Joan. for reference, we finally figured out the trigger on this (why it was happening some times and not others), and can get it to fail consistently. If the user prints the report to their HP 2250 color printer first, then the Amyuni print job fails from that point forward until the report ...
by trumpetinc
Wed Aug 09 2006
Forum: Amyuni PDF Converter (PDF Printer Driver)
Topic: Zero sized media boxes? Inconsistent results.
Replies: 9
Views: 15388

OK - we tested with 2.51b, and the problem still happens. Interestingly, once the issue starts, it continues until we actually close the report and re-create it. Is there anything we can do to get log information about the page sizes that the converter is receiving during the print job? It would be ...
by trumpetinc
Wed Aug 09 2006
Forum: Amyuni PDF Converter (PDF Printer Driver)
Topic: Zero sized media boxes? Inconsistent results.
Replies: 9
Views: 15388

Thanks. I didn't see that in the bug fix list, but we'll go ahead and give it a spin to see if the issue resolves itself.
Joan wrote:There was an issue related to 0 bytes pdf files that was fixed and an issue related to files with very small page hight and page width getting generated.
by trumpetinc
Tue Aug 08 2006
Forum: Amyuni PDF Converter (PDF Printer Driver)
Topic: Zero sized media boxes? Inconsistent results.
Replies: 9
Views: 15388

Not yet - but I didn't see anything about invalid media boxes in the bug fix list - was there an issue that was fixed related to this?

thanks,

- Kevin
Joan wrote:Hello,

Did you try to use the latest version 2.51-b of the PDF Converter?
by trumpetinc
Tue Aug 08 2006
Forum: Amyuni PDF Converter (PDF Printer Driver)
Topic: Zero sized media boxes? Inconsistent results.
Replies: 9
Views: 15388

User has full rights to the output directory (in fact, the file gets generated, and has sufficient size to indicate that it contains all content). A cursory look shows that the file has the same content streams as when the job doesn't produce the weird mediabox pages. The only issue as far as I can ...
by trumpetinc
Mon Aug 07 2006
Forum: Amyuni PDF Converter (PDF Printer Driver)
Topic: Zero sized media boxes? Inconsistent results.
Replies: 9
Views: 15388

Zero sized media boxes? Inconsistent results.

We have one user who has about one out of ever 4 or 5 print jobs they initiate wind up with a PDF file that has very tiny pages (in Adobe, the zoom flips to 64000%). The other print jobs (same source document) come out just fine. The file sizes of the good and bad versions of a given print job are s...
by trumpetinc
Thu Aug 03 2006
Forum: Amyuni PDF Converter (PDF Printer Driver)
Topic: Printer not activated, error code -30 - NOT during printing
Replies: 2
Views: 13750

Thanks for your quick response. I think that this will get us going for the time being - but I really wish I understood *why* the print dialog was doing this (like I said, it doesn't happen on any other system we support - just this one...). If you have any ideas, please let me know - otherwise we'l...
by trumpetinc
Tue Aug 01 2006
Forum: Amyuni PDF Converter (PDF Printer Driver)
Topic: Printer not activated, error code -30 - NOT during printing
Replies: 2
Views: 13750

Printer not activated, error code -30 - NOT during printing

Howdy- We have one firm (4 or 5 workstations) that are all experiencing the following behavior (please read carefully, this is *NOT* similar to other posts in these forums with the above error): User opens any appliction (Internet Explorer, Word, Notepad) User clicks File->Print In the Print dialog ...
by trumpetinc
Wed Mar 15 2006
Forum: Amyuni PDF Converter (PDF Printer Driver)
Topic: ConvertHyperlinks option causes some print jobs to fail
Replies: 5
Views: 8664

OK - per my original post, this is 2.50f Why don't I email you the .mht file and you can print it from Internet Explorer yourself with 'create hyperlinks' turned on? The EndDocPost event will not be fired. Our code does nothing with the file until we receive the EndDocPost event (which is why this i...
by trumpetinc
Wed Mar 15 2006
Forum: Amyuni PDF Converter (PDF Printer Driver)
Topic: ConvertHyperlinks option causes some print jobs to fail
Replies: 5
Views: 8664

So this is expected behavior??? That is not at all described in the SDK documentation (and makes the EndDocPost event pretty much unusable). Are you certain this is not a bug? - K Hello, ConvertHyperlinks is a post processing feature. It is processed after printing end. Depending on the application ...
by trumpetinc
Mon Mar 13 2006
Forum: Amyuni PDF Converter (PDF Printer Driver)
Topic: ConvertHyperlinks option causes some print jobs to fail
Replies: 5
Views: 8664

ConvertHyperlinks option causes some print jobs to fail

Amyuni Converter - 2.50f We are finding that having the ConvertHyperlinks option enabled causes some print jobs to not properly issue the DOCUMENTEVENT_ENDDOCPOST event. The flags we are using with SetFileNameOptions are as follows: NoPrompt + UseFileName + BroadcastMessages + ConvertHyperlinks The ...
by trumpetinc
Tue Dec 13 2005
Forum: Amyuni PDF Converter (PDF Printer Driver)
Topic: single quotes in Verdana and Garamond font show as squares
Replies: 1
Views: 3832

single quotes in Verdana and Garamond font show as squares

Hi - I'm using driver 2.50e-3 I open a new Word 2000 document and type: This is ‘Verdana’ - a single quote is ‘ This is ‘Garamond’ – a single quote is ‘ I then set the font of the first line to verdana and the font of the second line to garamond. I then print to the converter. The resu...
by trumpetinc
Wed Oct 26 2005
Forum: Amyuni PDF Converter (PDF Printer Driver)
Topic: Huge Crystal Report print job halts after ENDDOCPRE
Replies: 6
Views: 10350

Source data for the print job is 180 MB, and contains highly sensitive information. Can we do anything with logging code to try to bracket the problem, or at least ensure that it is not happening in the amyuni code? A log file, or OutputDebugString would work fine for us (we can run DebugView while ...