Search found 7 matches

by luckky300
Mon Nov 03 2014
Forum: Amyuni PDF Converter (PDF Printer Driver)
Topic: What does error code -41 indicate
Replies: 5
Views: 15154

Re: What does error code -41 indicate

Had another customer call with this error and we were able to identify the issue. The click once app is installed. Once the user selects to generate report the first time the Amyuni Printer is installed. This user did not have administrator rights (the click once app should have full rights). When t...
by luckky300
Fri Sep 26 2014
Forum: Amyuni PDF Converter (PDF Printer Driver)
Topic: What does error code -41 indicate
Replies: 5
Views: 15154

Re: What does error code -41 indicate

Did an uninstall and reinstall of the my software and still getting the error. Over 100 installs of the software and this is the only one getting the error. If the end user is trying to install the software on a server or virtual machine on a server would they get this kind of error. Also, would ear...
by luckky300
Wed Sep 17 2014
Forum: Amyuni PDF Converter (PDF Printer Driver)
Topic: Printer not activated error -30, Normal fixes not working
Replies: 4
Views: 9293

Re: Printer not activated error -30, Normal fixes not working

Found the solution. The computers involved were older Celeron Processors and very slow. The computer was timing out before the print event could begin. Fix is upgrade really old and slow machines when creating very large PDF Files.
by luckky300
Wed Sep 17 2014
Forum: Amyuni PDF Converter (PDF Printer Driver)
Topic: What does error code -41 indicate
Replies: 5
Views: 15154

What does error code -41 indicate

I have a customer who has installed our application on 3 computers that are supposed to be identical, but on the 3rd one it gets a Error Code -41. I have done all the steps recommended for the Error Code -30 but none have worked. I think it might have to do with the type of user account it was insta...
by luckky300
Tue Aug 12 2014
Forum: Amyuni PDF Converter (PDF Printer Driver)
Topic: Printer not activated error -30, Normal fixes not working
Replies: 4
Views: 9293

Re: Printer not activated error -30, Normal fixes not working

I now have a second install where this is occurring. Both of these users have an office network that sends all the files to their office server to be stored. Am I getting the activation error because I have the desktop license and they are sending the install files into their local server?
by luckky300
Thu Aug 07 2014
Forum: Amyuni PDF Converter (PDF Printer Driver)
Topic: Printer not activated error -30, Normal fixes not working
Replies: 4
Views: 9293

Re: Printer not activated error -30, Normal fixes not working

An additional note. It takes approximately 30 seconds for the error to pop up after the print command is sent. Could something else be blocking the printer from printing and the error pops only after the enable printer command expires (I think the default is 30 seconds)? Thanks in advance for your h...
by luckky300
Thu Aug 07 2014
Forum: Amyuni PDF Converter (PDF Printer Driver)
Topic: Printer not activated error -30, Normal fixes not working
Replies: 4
Views: 9293

Printer not activated error -30, Normal fixes not working

Running version 5.0.1.1 We had the issues last year with this on Windows 8 but have since updated all the drivers on the installs and since then all of our installs on users machines have gone well. Today one end user received this error on a Windows 7 64 bit machine. I am familiar with the HKey fix...