Search found 10 matches

by bmarthin
Fri Nov 04 2005
Forum: Amyuni PDF Converter (PDF Printer Driver)
Topic: Installation Errors
Replies: 16
Views: 31240

This issue was never resolved. After hours and hours of attempting to install this printer we just gave up. :oops:
by bmarthin
Wed Oct 26 2005
Forum: Amyuni PDF Converter (PDF Printer Driver)
Topic: Installation Errors
Replies: 16
Views: 31240

No Amyuni response since Friday 10/21. Have you folks given up on this problem?
by bmarthin
Tue Oct 25 2005
Forum: Amyuni PDF Converter (PDF Printer Driver)
Topic: Installation Errors
Replies: 16
Views: 31240

Still unable to install.

Any known conflicts with Castelle FaxPress, Quadrant Fast Fax, Trend Micro, Pro E?

As mentioned earlier, the user is able to install other printers so I'm not sure we are chasing a rights issue.
by bmarthin
Fri Oct 21 2005
Forum: Amyuni PDF Converter (PDF Printer Driver)
Topic: Installation Errors
Replies: 16
Views: 31240

As a follow up, I have been able to delete all the Amyuni files in the c:\winnt\system32\spool\drivers\w32x86 directory.
by bmarthin
Fri Oct 21 2005
Forum: Amyuni PDF Converter (PDF Printer Driver)
Topic: Installation Errors
Replies: 16
Views: 31240

Attempted to install using the INF file and still receive the error that access in denied. I failed to mention earlier that the user is able to install a new HP printer without any errors so I do not think it is a permissions issue. I have found some Amyuni files in the c:\winnt\system32\spool\drive...
by bmarthin
Thu Oct 20 2005
Forum: Amyuni PDF Converter (PDF Printer Driver)
Topic: Installation Errors
Replies: 16
Views: 31240

But the user is a local administrator plus I have logged in as the administrator and continue to receive the same error. I see in other forum postings there is an .INF file available to add the printer manually using the add printer wizard. Can I try adding this printer using the .INF file? Where ca...
by bmarthin
Thu Oct 20 2005
Forum: Amyuni PDF Converter (PDF Printer Driver)
Topic: Installation Errors
Replies: 16
Views: 31240

Hello, Hopefully this is what you requested: Printer #1 is named "customer service 4" it uses a HP Laser Jet 1200 series PCL 6 driver Printer #2 is named "customer service 3" it uses a HP Laser 4 M plus driver Printer #3 is named "FastFaxLAN" it uses a Black Ice TIFF Ca...
by bmarthin
Wed Oct 19 2005
Forum: Amyuni PDF Converter (PDF Printer Driver)
Topic: Installation Errors
Replies: 16
Views: 31240

Hello Amyuni Support, Thanks for the assistance to date. Here is some additional information. The PC in question does not have the paths: c:\windows\system32\spool\drivers\w32x86 and c:\windows\system32\spool\drivers\w32x86\2 but is does have: c:\winnt\system32\spool\drivers\w32x86 c:\winnt\system32...
by bmarthin
Mon Oct 17 2005
Forum: Amyuni PDF Converter (PDF Printer Driver)
Topic: Installation Errors
Replies: 16
Views: 31240

The user is a local administrator on the PC however I logged in as an administrator and received the same errors. You’re correct that there is a CDIntf210.DLL file in the system directory but it is NOT marked as read only. I have deleted the file, but each time I run the install, the file is put b...
by bmarthin
Wed Oct 12 2005
Forum: Amyuni PDF Converter (PDF Printer Driver)
Topic: Installation Errors
Replies: 16
Views: 31240

Installation Errors

We are using a Document Imaging System from Metafile that allows us to e-mail documents in a PDF format. They are using the Amyuni product to convert the document to PDF. We are having difficulties installing the printer/print drivers on several PC. The following is from the install.log file. Any he...