cdintf300.dll GPF; XP Media Center Edition

[sprezzatura]

A customer reports that our app is crashing on Windows Media Edition. The GPF address is in the cdintf300.dll (ver. 3.01).

Before crashing, the customer gets a 'The printer name is invalid' message.

Any suggestions on what/where we should look?

Here is the stack trace (the cdintf300.dll part):
---
Windows XP media edition
FTM 2008 Build 17.0.0.965
Charting Companion for FTM 2.1.18
---
Unhandled Exception
Code: 0xC0000005
Description: EXCEPTION_ACCESS_VIOLATION
Exception Address: 0x00860F91
Read attempted @ 0x000001C8

MODULE: C:\WINDOWS\system32\cdintf300.dll
VER: 3.01, Fri Jul 20 14:54:04 2007
BASE: 0x00850000
ADDRESS: 0x00860F91

MODULE: C:\WINDOWS\system32\cdintf300.dll
VER: 3.01, Fri Jul 20 14:54:04 2007
BASE: 0x00850000
ADDRESS: 0x00852BF9

[Joan]

Hello,

Did you try our latest version 3.02?

[sprezzatura]

I will download it as soon as I can and report the results.